CIPD INTERMEDIATE CERTIFICATE - HR MANAGEMENT & DEVELOPMENT HAMMERSMITH CAMPUS Modules Credit Rating Wednesday Evenings (18.00 – 21.00) Sat/Sun Weekends (09.30 – 16.30) Wednesday Evenings (18.00 – 21.00) Sat/Sun Weekends (09.30 – 16.30) 26/01/13 27/01/13 2012 5BIC Business issues and the contexts of human resources 6 26/09/12 03/10/12 10/10/12 17/10/12 24/10/12 HALF TERM 13/11/12CIPDEvent 14/11/12 21/11/12 28/11/12 05/12/12 12/12/12 CHRISTMAS AND NEW YEAR 09/01/13 16/01/13 23/01/13 30/01/13
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Beyond Tactical HR: Transformation to Strategic HR 1. Transformation to Strategic HRM: Role Play Activity CASE INTRODUCTION: The CEO of Mighty Telecommunications‚ Sharon Wentworth‚ meets with the new VP of HR‚ Thomas Brody. Sharon points out to Thomas that many administrative HR functions at Mighty have been automated or outsourced in the last two years. She wants HR to bring more value to the business and asks Thomas to transform the HR department. She asks Thomas to work with the sales department
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CONTENTS Sr. No | Title | Page. No | | EXECUTIVE SUMMARY | 2 | 1 | Industry | 3 | | 1.1 Overview of Industry 1.2 | 3 | | 1.2 Different types of services offered by BPO | 4 | | 1.3 Top players of Industry | 8 | | | | 2 | Overview of project | 9 | | 2.1. Literature review | 9 | | 2.2. Background of the study | 15 | | 2.3. Objective | 17 | | 2.4. Research Methodology | 17 |
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July 13‚ 2012 Subject: Termination of an Employee It has been brought to my attention that one of our employees has been demonstrating mediocre performance and has a reoccurring attendance problem due to her child-care situation. A request to HR has been made to “ divest “ the organization of this “ problem employee.”( The first recommendation of legitimate termination is Involuntary Termination. (These are terminations resulting from employment problems such unsatisfactory performance‚
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Case Study BULLMAN’S BREWERY CO LTD Background to the Case Study. 1. Bullman’s brewery was founded in the 1880s by the Bullman family and is based in the Toxteth area of Liverpool. The company owns two breweries‚ one in Toxteth and one in St Helens‚ together with 400 public houses and off-licences situated in Liverpool‚ Merseyside and Lancashire. The two breweries together produced 190‚000 barrels of beer in 2011‚ although at their peak output in 2007 they turned out 240‚000 barrels
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However‚ they achieve both efficiency and high levels of service at the same time. This is possible because part of the Sacrificial HR Strategy is the deliberate‚ frequent replacement of employees in order to provide enthusiastic‚ motivated customer service at low cost to the organization. The paper describes a multiple-case analysis of four call centers and the Sacrificial HR Strategy they used. The contingencies leading to the appearance of this strategy are discussed. 2 Introduction The opposing
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Strategic Human Resource management (SHRM) is its focus on the human capital component of organizational success (Mello‚ 2010). Strategic HR can be contrasted to the more traditional administrative focus of HR through an examination of four different roles that HR can plan in an organization. The four roles‚ as defined in our textbook (Chapter 4‚ Part 1)‚ assumed by the HR Function are: * Strategic Focus * Systems * People * Operational Focus The above roles move the traditional administrative
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professional experience in human resources (HR) and may have done their A levels a long time ago. 4. Programme aims: The programme aims to: • • • • Provide a stimulating and challenging learning experience for those who want to develop a career in the human resource management; Provide a rigorous HR syllabus that is based upon the Centre’s research expertise; Develop students’ (working adults’) underpinning knowledge for continuing professional development in HR; Enable students to combine research
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ASSESSMENT 1 PART A: SCENARIO You are the HR manager of Brambles‚ your General Manager has asked you to find a replacement for the Finance Manager who has just handed in their resignation. The Finance department has 5 staff‚ one being the manager and 4 staff that report to him/her. The Finance Manager reports directly to the General Manager & responsible for all things to do w/finance. 1. Ask the team‚ current staff‚ managers‚ owners‚ government legislations. It would need to be filled up as soon
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Recruitment at Southwest Airlines: Southwest makes a deliberate and a conscious effort to hire people who are good at working in a team. The organization then works hard at enhancing those team building skills by giving them training for relational competence[1]. Unlike companies who hire elite talent or poach them from competitors‚ Southwest believes in hiring new recruits and training them to become future leaders of their organization. The most important aspect they look for in an employee is
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