[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Chapter 1 “Human Resource Management in Organizations” 1. Discuss several areas in which HR can affect organizational culture positively or negatively. 2. Give some examples of ethical issues that you have experienced in jobs‚ and explain how HR did or did not help resolve them. 3. Why is it important for HR management to transform from being primarily administrative and operational to becoming a more strategic contributor? 4. Assume you are an HR director with a staff of seven people. A
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BACHELOR IN MANAGEMENT CLASS DATE : 24‚ 25 NOV& 2 DEC 2012 INTAKE DATE : NOVEMBER 2012 MODULE : HUMAN RESOURCES MANAGEMENT TRAINER’S NAME : TUAN HAJI ABDULLAH BIN ABD. JAMIL CENTRE : IGE BANGSAR OVERALL MARK (Fill up by Trainer) | | | |QUESTION |MARK | |1 | | |2
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Chapter 9 Performance Management & Appraisal 1. | Define performance appraisal | 2. | Steps in appraising performance/process in appraising performance | 3. | Reasons/importance/purposes/objectives to appraise subordinates performance | 4. | Graphic rating Scale Method (Example‚ Advantage & Disadvantage) | 5. | Alternation Ranking Method (Example‚ Advantage & Disadvantage) | 6. | Paired Ranking Method | 7. | Critical incident method (Example
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“Business First‚” Workforce Management‚ October 23‚ 2006‚ p. 1. Kee Meng Yeo. www.astdscc.org/ Human Resource Management‚ 10e Lloyd L. Byars and Leslie W. Rue Johnson & Johnson: Creating a Global Learning Organization To provide current‚ cost-effective training in the fast-paced global business environment‚ many companies are turning to e-learning. One study shows that about 35 percent of large companies have implemented learning management systems‚ and another 45 percent
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Question is based on your class room course work. Write down the details of the company which you have finalized for presentation on the HUMAN RESOURCES MANAGEMENT application which consist of the following aspects :- 1. a) List and explain the basic strategic planning roles of the Human Resource Manager in a company. b) List and explain 3 advantages and 3 disadvantages of hiring staff internally by the organization. c) What are the HR
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The transformation of HR: changing to improve the bottom line Karen Isely - Mercer Human Resource Consulting‚ Marsha Sussman - Mercer Human Resource Consulting For further queries‚ contact: Marsha on 03 9245 5799‚ or Karen on 02 8272 6319 Email: marsha.sussman@mercer.com Email: karen.isely@mercer.com Imagine your finance function 30 years ago. Then responsibility for sophisticated financial strategies rested with the same part of the organisation as the day-to-day transactions. To deliver
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CHAPTER 4 JOB ANALYSIS AND THE TALENT MANAGEMENT PROCESS 159 RECRUITING IN EUROPE John graduated from a British university with a degree in human resource management; it was ihere that lie met Marie‚ a French Erasmus student. Marie had wanted to go back home‚ so |ohn had secured a fob in a recruitment agency in Marseille‚ France. The agency‚ headquartered in Barcelona and Madrid (Spain)‚ Talent Spotting Spectrum (TSS)‚ is a human resources consulting agency specializing in the recruit_
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Effective Performance Appraisals Latoya Cannon BUS303: Human Resource management Instructor: Gwnedolyn McCants-Allen April 24‚ 2013 A performance appraisal helps with developing information on an employee‚ which will help determine if the objectives that were set forth have been met‚ and what needs to be improved to help with the success of the company. This evaluation happens once a year to help the employer determine whether or not an employee is a great asset for the company. Performance
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1.0 INTRODUCTION The organization that we have chosen is Cathay Pacific Airways‚ an airline industry that was established in 1946 in Hong Kong by an American Roy Farrell and an Australian Sydney H de Kantzow (Cathay Pacific n.d.a). The company has been named as “Best Airline in the World and Best Airline First Class in the 2012 Business Traveller China Awards” (Cathay Pacific n.d.b). This shows that Cathay Pacific is the one company that has its core competency in the development of world class
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