Hrm 552 Week 3 Recommendation Report Kimberly Allen HRM/552 May 25‚ 2012 Teresa Mitchell Recommendation Report The profit margin for Global Travel Agency has been low and the call center is currently experiencing a high employee turnover rate with the average employee resigning after 1 year. Customers have complained that representatives are confused‚ rude and impatient when answering the phones (Course Syllabus). As the new HR advisor for the Global Travel Agency‚ the following recommendation report
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SIBM-Pune MBA-I HR Indian Tour Operators Analysis of Customized Tour Services Submitted By: Sumedha Bhardwaj (32156) Sonal Bhat (32157) Bhavika Mehta (32227) Esheet Modi (32228) Mahim Mongia (32229) Jyoti Saxena (32241) Contents 1. Executive Summary 2. Analysis Approach 3. Competency Model for Tourism Agents 4. Field Research: Onsite Mystery Shopping 5. Problems: People and Processes 6. Solutions and Evaluation of Alternatives 7. Recommendations 8. Conclusion Executive Summary Customized Tours
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after the Web? This essay is to discuss what the future is for travel agents in today’s world‚ when internet services are so popular and easily accessible. It will give a brief view on the travel retail industry and developments within the traditional channels of distribution. This essay will also include the present issues that have had an influence on the industry. Travel retail industry plays very important role in tourism. Travel agents are like a “communication bridge” between the suppliers
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BUSINESS PLAN OUTLINE – INDEPENDENT TRAVEL & CONSULTING AGENCY Business Description & Strategy The tourism industry has undergone extensive growth over the last several decades. I intend to penetrate this lucrative market in a home-based venture as an independent travel agent. I will associate with travel agencies willing to work with me. I will refer business to them and for each sale‚ receive a commission fee. My business strategy will be mainly on delivering exceptional service geared
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A travel agency is a retail business that sells travel related products and services to customers on behalf of suppliers such as airlines‚ car rentals‚ cruise lines‚ hotels‚ railways‚ sightseeing tours and package holidays that combine several products. In addition to dealing with ordinary tourists most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only. There are also travel
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“ANALYSIS ON THE OJT IN TRAVEL AGENCY OF THE 3RD YEAR BACHELOR OF SCIENCE IN INTERNATIONAL TRAVEL AND TOURISM MANAGEMENT OF CITHM” A Thesis Presented to the Faculty to the College of International Tourism And Hospitality Management LYCEUM OF THE PHILIPPINES UNIVERSITY In Partial fulfillment of the requirements for the degree of Bachelor of Science in International Travel and Tourism Management Submitted by: Catindig‚ Erlyn D. Duque‚ Vernagin S. Ortiz‚ Rachel Mae M. APRIL
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* Food and Beverage * Activities and Attractions * Travel Trade * Others (Publishing companies‚ Events Organizers Department of Tourism: Mr. Ramon Jimenez‚ Jr. (Secretary) Tourism Infrastructure and Enterprise Zone Authority ( Philippine Tourism Authority) * To develop identified tourism priority areas; * To operate‚ maintain and promote facilities in pioneering capacity; * Collection of Travel tax * Tourism Promotions Board (TPB) * ( Philippine
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L – Travel agent O– Fiancé S – Fiancée O – Hello. L – Good afternoon. Welcome to our travel agency. How can I help you? S – Hi! Oh! I’m so excited! We have our wedding in four weeks. I can’t help thinking of our living together. I assure you John‚ you’ll have the best wife in the world. O – Honey‚ I have no doubts about it‚ but let’s proceed to the main question. Mrs..? L – Not Mrs.‚ Miss. Miss Andrews. So I guess you are here because of your forthcoming honeymoon. Am I right? O – Yes‚ Miss Andrews
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“Face-to-Face agents will prove their utility into the future by acting as ‘experience centres’ and supporting the development of adventure travel and the ‘silver’ traveller” Rohit Talwer Whether travel agencies and tour operators still have a role in the worlds future is a very controversial subject‚ some believing they do‚ and some believing they don’t. Although I tend to book my holiday adventures online‚ I believe in Mr Talwer’s statement‚ that being they do still have a future. I however don’t
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future work of business travel agencies Nevmerzhitskaya‚ Julia Master’s Thesis Degree Program of Tourism 2013 Abstract Date of presentation Degree programme Author or authors Julia Nevmerzhitskaya Title of the thesis Scenarios of the future work of business travel agencies Group or year of entry YMA11 Number of pages and appendices 68 + 2 Supervisor(s) Jarmo Ritalahti This study focused on the future work of travel agencies in the business travel segment. It aimed at
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