CHAPTER 2 – TRENDS IN HRM Internal Labor Force - An organization’s workers (its employees and the people who have contracts to work at the organization). External Labor Market - Individuals who are actively seeking employment. High-Performance Work Systems - Organizations that have the best possible fit between their social system (people and how they interact) and technical system (equipment and processes). Knowledge Workers - Employees whose main contribution to the organization is specialized
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dealer in US Treasury securities.1 In Asia Citibank started their services in India‚ Philippines and Hong Kong in 1902. At present they are performing their services in 11 Asian countries. Citibank’s mission in the Asia Pacific region was to be the most profitable provider of a wide array of financial services to an increasingly affluent and middle-income market‚ and to reach the rapidly growing middle-income households in this region.2 Objective: Citibank believes expanding their credit card business
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No. of service channels open m = 1 QUEUING EQUATIONS: λ = mean number of arrivals per time period (for example‚ per hour) μ = mean number of people or items served per time period SAMPLE PROBLEM 1 Angie is the Branch Manager of Citibank Lagos and she wants to improve the service of the bank by reducing the average waiting time of the bank’s clients. She was able to determine the average arrival and the average number of clients serviced per hour. How many clients are
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Citibank: Launching the Credit card in Asia pacific Case Analysis Report Prepared By: GROUP H Abhishek Kulshreshta Anmol Aggarwal Dinesh Tewari Kartika Garg Lalatendu Das Sudhon Kanagaraj Citibank: Launching the Credit card in Asia pacific 1. Background In 1988‚ Citibank’s Asia Pacific consumer bank (referred to as Citibank henceforth) operated in 15 countries throughout Asia Pacific and Middle-east. The bank generated net earnings of $ 69.7 million over net revenue of $209.0 million. Objective
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Methods Getting database list can be fairly straightforward if they have their own customer. But even then‚ Citibank Singapore may have to develop more sources to obtain additional customer data about your customers. Here are some of Citibank in-house records collected that can be used to develop the customer database: Sales Receipts/Invoices/Order Forms These documents give Citibank the following information of customer buying behaviour: date of last purchase‚ dates of all purchases over a
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Compare/ assess HSBC and Citi-corps IT strategies. Do they invest in IT primarily as a way of cutting costs and improving their operational efficiencies‚ or do they invest strategically with a view to entrench their competitive positions? As noted in the conclusion of the article written by the Asia Case Research Center and the University of Hong Kong HCBC and Citigroup have both developed into global financial institutions. Both organizations have heavily invested in Information Technology and
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INTERNSHIP REPORT CITI BANK LIMITED [pic] SUBMITTED TO: Head of internship committee. Department Of Business Administration Bahauddin Zakariya University Multan Sub Campus Sahiwal SUBMITTED BY: Muhammad Umair Waqas BBA(Hons.) 6th semester Roll no: BBS-06 Department Of Business Administration
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Department of Management Studies‚ University of Dhaka. The primary goal of research report is to provide an opportunity to implement theoretical knowledge and conceptions in real life situation. All the things are reflect the objectives of the topic. Citibank N.A. is the number one foreign private bank in Bangladesh. In a relatively short period of time‚ it has become one of the industry’s most powerful platforms for financial products and services. Citi Trade Services Unit is one of the large profit
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Citibank: Launching the Credit Card in Asia Pacific INTRODUCTION Citibank is one of the major international banks and it is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York‚ later First National City Bank of New York. As of March 2010‚ Citigroup is the third largest bank holding company in the United States by total assets‚ after Bank of America and JPMorgan Chase. Citibank has retail banking operations in more
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dataset consists of the transaction records of a number of Citibank customers all around Singapore. We rectify the dataset based on certain criteria which have been elaborated in further sections and produce the result with this sample only. 2. HYPOTHESES Awareness vs. Utilization Factor H1a: As the distance of an ATM from a MRT increases‚ the number of transactions decreases. H1b: The utilization of an ATM5 is less than that of a Citibank ATM located at an approximately same distance from the MRT
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