Business Intelligence Solutions HSBC sparks CRM with the Customer Management Assessment Tool (CMAT) As competition in the finance sector continues to heat up‚ the idea of implementing savvy Customer Relationship Management (CRM) strategies has moved from the “nice-tohave” category onto the critical path for most companies. Analysts’ predictions have fuelled the fire. A worldrenowned firm predicts as much as a 900% increase in CRM spending in the industry over the next five years. The complexities
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is an attempt to make a bird’s view of the global strategies of HSBC over last five years and analyze them in the view of the current global financial scenario. This study lays a special emphasis on the emerging trends and opportunities in the emerging economies and tries to analyze the region specific strategies to serve these markets effectively and thus expanding the overall market base of the company. I. Executive summary HSBC holdings‚ one of the world’s oldest financial service conglomerates
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REPORT ON HSBC History of HSBC HSBC ( Hongkong Shangahai and Banking corporation) is among the largest banks in the world. It came into being in the year 1865 to enhance the growing trade between India‚ China and Europe. The idea of forming the bank came from the mind of Thomas Sutherland who had envisioned the growing demand of banking facilities in Chinese market and consequently the bank was opened in 1865 in Honkong and Shangahai. Very soon the bank had opened up branches around the world
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HSBC A brief history Contents Foreword 1 Introduction 2 HSBC in the Asia-Pacific region 4 HSBC in Europe 14 HSBC in the Middle East 22 HSBC in the Americas 26 The making of the modern HSBC Group 32 Principal members of the HSBC Group 36 Further reading 37 Cover: A detail of some of the images displayed on the HSBC History Wall at the HSBC Head Office in London. A major work of art designed and built by Thomas Heatherwick Studio
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HSBC is known as the “World’s local bank”. Originally called the HongKong and Shanghai Banking Corporation Limited‚ HSBC was established in 1865 to finance the growing trade between China and the United Kingdom. HSBC is now the second largest bank in the world‚ serving 100 million customers through 9‚500 branches in 79 countries. The company is organized by business line (personal financial services; customer finance; commercial banking; corporate investment banking and markets; private banking)
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Swot Analysis Of Hsbc SWOT Analysis of HSBC: Strengths: 1. Size: World’s largest (based on a composite score‚ Forbes) and most profitable banking corporation 2. Highest international presence: 128 mn customers worldwide 3. London & NY listing: Prestige and visibility. Access to UK and US capital markets for future capital raising. 4. Diversified approach - both geographically and on basis of customer group Weaknesses: 1. Branding: HSBC setup banks under different names (Hong Kong Bank
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Here are the strengths‚ weaknesses‚ opportunities and threats of HSBC‚ "The World’s Local Bank." Strengths-- *International Finance. Since HSBC is a multinational company itself‚ it is well-qualified to advise other companies on aspects of international business. With offices around the world‚ for the cosmopolitan client‚ HSBC often cannot be beaten in this area. HSBC knows how to succeed in M&A and organic and effective growth-- it was mostly an Asian bank until it took over a UK
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1. What have been the key success factors for HSBC? Ans. HSBC was established in 1865 to finance the growing trade between China and UK. Being an early starter to penetrate into this geography‚ HSBC was able to fully utilize the untapped business potential available and thereby capture a huge chunk of the market. Despite growing in almost 80 countries al over the world‚ HSBC has been successful in positioning itself in ‘World’s local bank’. As the bank constantly works hard to
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The HSBC Money-Laundering Scandal Case Facts HSBC is one of the largest financial institutions in the world‚ with assets over $2.5 trillion‚ 89 million customers‚ 220‚000 shareholders‚ operations/affiliates in 85 countries‚ and 2011 profits of nearly $22 billion (HSBC‚ 2011a). Drawing upon evidence revealed following a year-long investigation into HSBC (Levin et al.‚ 2012)‚ seven areas of case fact illustrating key anti-money laundering (AML) and terrorist financing problems can be seen including:
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Growth Through International Acquisition This paper will discuss and examine international acquisitions as a way to grow a business. I will use the‚ Times 100‚ case study; Davis‚ Growing a Company by International Acquisition as a guide for analysis. First‚ I will describe the two major ways to grow a company; organically by increasing the companies turnover rate‚ and inorganically by acquisitions. Secondly‚ I will be analysing the acquisition of Berendsen by the Davis Group that is examined
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