A research report on “Customer satisfaction of BASIC Bank Limited Uttara Branch.” Submitted To: Md. Zahangir Kabir Chairman Department of Management Faculty of Business Studies HSTU‚ Dinajpur-5200 Submitted By: Md.Abdur Rahman Student ID # 0603027 BBA‚ Level-4‚ Semester-II HSTU‚ Dinajpur-5200 Hajee Mohammad Danesh Science & Technology University‚ Dinajpur-5200 Chapter: 1 2 .Letter of Tranasmittal: Dated: June 21th‚ 2010 Md. Zahangir Kabir Chairman Department
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Ethiopia is located on the eastern horn of Africa bordering Sudan‚ and Kenya. According to their Gross National Income (GNI)‚ Ethiopia is ranked the tenth poorest third world country. Ethiopia’s major cities are comprised of Addis Ababa the capital‚ Dire Dawa‚ Harar‚ and Dessie. Ethiopia is the oldest independent country in Africa and one of the oldest in the world. Unlike most countries in African’s history‚ Ethiopia has never been colonized‚ except for during the Italian occupation in 1936-1941
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’A prophet of change who could not achieve his vision’ to what extent do you agree with this statement of Tewodras II of Ethiopia Theodore II (Tewodros) had great visions and aims for Ethiopia but the ways in which he tried to achieve these aims and restore unification within Ethiopia was somewhat a failure and caused him to be unsuccessful in the eyes of some historians‚ hence the statement ‘A prophet of change who could not achieve his vision’. Theodore was born in 1818 by the name of ‘Kasa’
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FAQ Answer: What is the Balanced Scorecard? In 100 words 2GC ● FAQ Answer A Balanced Scorecard monitors the performance of all or part of an organisation‚ towards (usually) strategic goals. It uses financial and non-financial performance measures (normally less than 25‚ spread across two or more ‘perspectives’) to highlight areas where the organisation is failing to do what is required or was expected. Popularised in the early 1990s‚ Balanced Scorecard is widely adopted across the private
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Consumer Satisfaction Level At Standard Chartered Bank “Dhanmondi” Branch” Introduction: Since Service Quality Assurance is a new concept in the Banking and Financial Service industry‚ collection of data based on Literature Review is one of the biggest constraints in the research. Most of the review done on the research has been through the web. The study provides an over view of the implementation of Internal Service Measures in Standard Chartered Bank and the role of Service Assurance in maintaining
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UNIT 3 ESSAY: THE FOURTH BRANCH OF GOVERNMENT Norma Rogers January 4‚ 2011 Kaplan University Dr. Warren PA165-01 The Fourth Branch of Government It has been taught since elementary school that the United States government consists of three branches‚ including the Executive‚ Legislative‚ and Judicial. However‚ in those early days‚ there were no lessons on the influential fourth branch of government that operates alongside the other three and plays a central and increasingly
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Acknowledgements If words are considered to be signs of gratitude then let these words Convey the very same My sincere gratitude to ICICI BANK for providing me with an opportunity to work with BANK and giving necessary directions on doing this project to the best of my abilities. I am highly indebted to Mr.Remay Verma‚ Branch Manager and Mr. Ravi Parmar (RM) company project guide‚ who has provided me with the necessary information and also for the support extended
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Issues Relating To Hsbc Finance Overview of HSBC Holding Plc HSBC (Hong Kong and Shanghai Banking Corporation) Holding Plc is the worlds’ largest banking group and sixth world largest company according to Forbes Magazine in 2009. Now it spread its banking business all over the world. HSBC bank was funded in 1865. Now the bank has network of some 10‚000 properties in 86 countries around the world. The bank employed 325‚000 full time and part time employees all over the world. The bank provides comprehensive
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Critical Analysis of Selection Process and Staffing Issues of HSBC UK Bank Table of Contents Executive Summary: 4 CHAPTER 1 5 1. Introduction 6 1.1. Company Profile: 12 1.2. Research Aim and Objectives 14 1.3. Research Question 14 1.4. Scope of the Study 15 1.5. Research Aim 15 1.6. Significance of Study 16 CHAPTER 2 18 2. Literature Review 19 2.1. Importance of Human Resource Management in an Organization: 20 2.2. Importance of Human Resource Management for the
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Introduction The Federal Democratic Republic of Ethiopia is located on a massive rough mountainous highland in Eastern Africa which covers 1‚127‚127 square miles in area (Milkias‚ 2011). Ethiopia is home to about 82 million people. Ethiopia is one of the poorest of the least developed countries which 39% of the population live below the poverty line (Woldemicael & Tenkorang‚ 2010; Bedford‚ Gandhi‚ Admassu‚ & Girma‚ 2013). United Nations [UN] (2012) state that Ethiopia is one of the 189 countries that involved
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