Introduction 1.1. Background To HSBC’s shareholders‚ they would be very happy. HSBC has exceeded its profit expectations in the first quarter of 2011. The bank generated a $11.5 billion pretax profit for the first half of 2011 up from $11.1 billion a year ago. But to the bank’s employees‚ they may not dare to join the celebration. It is because most of them would become unemployed in the next second. HSBC announced its strategy to cut 30‚000 jobs before 2013 for cost savings and shaping the
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STRATEGIC FLEXIBILITY‚ AND FIRM PERFORMANCE: THE CASE OF THE INDIAN BUSINESS PROCESS OUTSOURCING INDUSTRY SUCHETA NADKARNI Drexel University POL HERRMANN Iowa State University We examine the relationships between CEO personality‚ strategic flexibility (ability to adapt quickly to environmental changes)‚ and firm performance‚ using a sample of 195 small and medium-sized firms from the Indian business process outsourcing industry. We hypothesize that strategic flexibility mediates the relationships between
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Philippine Management Review 2006‚ Vol. 13‚ pp. 1-20. INDUSTRY REPORT: THE PROBLEM OF SUSTAINABLE COMPETITIVE ADVANTAGE IN PHILIPPINE CALL CENTERS Aileen S. Alava* Facing high expectations as the newest “sunshine industry”‚ the call center industry in the Philippines appears to have dimmer prospects in the coming years. Having experienced rapid growth from 2000 to 2003‚ the industry experienced a slowdown in growth from 2004 to 2006‚ raising the question of how sustainable the country’s competitive
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Outsourcing BUS 630: Managerial Accounting Outsourcing The pros and cons of outsourcing varies by industry‚ size of organization‚ organizational structure‚ and many other components. The pros and cons are highlighted and the fall of Satyam to encompass a full range of accounting aspects. All size organizations outsource a portion of his or her business. Therefore‚ taking time to reflect on the points identified in this paper may enlighten or create ideas for consideration regarding outsourcing
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Part 1 Differences between “Formal Research” and “Business Proposals” There is a great difference between a formal research proposal and a business proposal. In fact these two types of proposals seem to be very similar but there are critical differences in the overall purpose‚ uses and goals. With such distinct differences for a writer it helps in understanding for writing the formal research proposal or business proposal more effectively. The general purpose of a proposal is the identify a particular
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The next section contains an analysis of the relationship between procurement and resource-‐based theory and discusses empirical works on outsourcing that address outsourcing from the resource-‐based view. The studies are classified into two categories: those studying the propensity to procure and those studying
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6 Introduction................................................................................................................................ 6 Explain strategic rationale for outsourcing ........................................................................... 7 Evaluate IT leader role in service component outsourcing and subsequent insourcing9 Analyze the ways in which IT leaders can increase communication effectiveness between senior executives .............................................
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Outsourcing‚ Make or buy (Outsourcing in personal computing industry Dell‚ Acer‚ HP) What can outsouce? What can produce? Why are they doing it? Outsourcing is a task or the process that the employee within the business could able to perform it however‚ the organization itself is contracted to third party to perform that function internally or certain period of time without purchasing it as a service. For example‚ Dell has been outsourced some of the production units to China and India to cut
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security risk as a consequence of ANZ Bank recent outsourcing strategy. This report discusses three main issues that ANZ Bank’s management may have to consider if it is to enhance strength and core competency. Customer value proposition Firstly‚ as ANZ Bank has stressed that ‘becomes a super regional bank’ is a core strategy objective (ANZ 2012)‚ ANZ will have to consider the potential effect for customer value proposition as a result of recent outsourcing strategy. It has been pointed that the problem
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presidential debate. There are so many questions come to us when we talk about outsourcing. Sending jobs to countries who don’t ask for much is easier than paying Americans who ask for what will get them through the day. Workers in countries such as china and India are hard workers. Many people do not realize that outsourced jobs leave many Americans unemployed. Another problem is that we have more than Americans relying on us. Outsourcing affects everyone. That’s why many young Americans are going to other
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