Checkpoint 1: Customer Service Model IT282 Checkpoint 1: Customer Service Model For the user support employee‚ a customer service model begins and ends with communication. Communications not only involves speech or writing‚ but listening or reading well also. Communications is a two-way exercise‚ which involves both parties and their need to reach a satisfactory resolution. The various forms of communications between a user support employee and a customer determines the experience of a customer
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WLAN Checkpoint student name IT/242 November 7‚ 2013 instructor WLAN Checkpoint For a business setting up a WLAN security is very important and should be top priority. If you do not secure your WLAN you are opening your business up to hackers that can ruin your business. Before you set up the WLAN a site survey should be done. This will determine what level of exposure your company is at and help decide how much security is needed. Of the many ways to protect your WLAN you should start
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Week 5 Case Study Operation Management Abel Edouard Keller Graduate School of Management GM583 November 28‚ 2010 Walter Mamak Managing Hard Rock ’s Rockfest Identify the critical path and its activities for Rockfest. How long does the project take? The critical path is A-D-E-F-G-O A Finalize and building contracts. Activity time 7 Early start 0 Early finish 7 Late start 0 Late Finish 7 Slack 0 D Design promotional Web site. Activity Time 5 Early Start 10 Early Finish 15 Late Start
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PROGRAM BUDGET 3. A total program budget for providing services for ’’X’’ TRAINEES visits 1.salaries/wages =$800‚000 2.benefits =$200‚000 3.rent service =$125‚000 3.utilities =$100‚000 4.supplies =$25‚000 5.equipment =$50‚000 6.overhead =$100‚000 7.travel/ transport=$100‚000 6.misc =$100‚000 ======================== TOTAL 1‚600‚000 ========================== TOTAL COST PER TRAINEE =1‚600‚000/1000=1600 ===========================================
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Course Project: Week 6 Project Management 586 1. What type of organizational structure do you see this project operating under and why? What are the advantages and disadvantages of this operating structure compare to the other structures? The Huntsville Project’s operating structure is a Matrix Project Type because the team consists of individuals representing several departments within the Seitz Corporation. Upon completion of the project‚ the team members will return to their daily
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CheckPoint Networking in Operating Systems Susy L. Alban IT/282 Ma 25‚ 2012 Richard Stevens CheckPoint Networking in Operating Systems Resources: Ch. 17 & 18 of A+ Guide to Managing and Maintaining Your PC Write a 1-page paper in which you address the following points: · How networking functions in an operating system · The necessary steps to enable networking on a workstation · Potential problems and solutions when connecting an operating system to a
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Week Five Exercise Assignment Financial Ratios 1. Liquidity ratios. Edison‚ Stagg‚ and Thornton have the following financial information at the close of business on July 10: Edison Stagg Thornton Cash $6‚000 $5‚000 $4‚000 Short-term investments 3‚000 2‚500 2‚000 Accounts receivable 2‚000 2‚500 3‚000 Inventory 1‚000 2‚500 4‚000 Prepaid expenses 800 800 800 Accounts payable 200 200 200 Notes payable: short-term 3‚100 3‚100 3‚100 Accrued payables 300 300 300 Long-term
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Week 5 Block 2 – Reading 5 Looking Inside For Competitive Advantage Jay Barney 1 Introduction • Focus has been placed on the relationship between the firm’s environmental opportunities and threats‚ and the firm’s strengths and weaknesses (SWOT analysis ). • Michael Porter’s work on the ‘five forces model’ helps understand the importance of external threats and opportunities. • Barney emphasizes the competitive implications of the firm’s internal strengths and weaknesses. To Barney the SW should
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Week 5 Chapter readings: 2 (p.)‚ 9 (p.)‚ and 10 (p.) of Programming in Visual Basic 2010. Bringing Advanced Techniques Together Searches: JavaScript and databases and web services website design and techniques DQ 1 Does the use of CSS affect the ability to use the advanced web techniques that you have applied throughout the course? The ability to use CSS in advanced web will not alter the advanced web techniques since it is used in the look and formatting of a web page. CSS from the
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Week 5- CNDV 5322 Based on Mike’s behaviors and lack of professionalism and work ethic‚ Justin can tell that Mike is not performing his ethical duties. As the ACA Code of Ethics (2005) states‚ Justin should first attempt to resolve the issue informally with his colleague (ACA‚ 2005‚ p.19). Confronting another counselor about unethical behavior may be difficult and cause feelings of discomfort for both counselors involved. This is an ethical responsibility and may be the only action needed to resolve
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