A hotel’s front office plays a large in promoting the hotel’s specialties and services. Suggestive selling has the potential to generate a great deal of revenue for the various departments. Some guests may not even be aware that the hotel offers certain services. The front office staff could give restaurant menus‚ salon services pamphlets‚ or room service menus. When checking guest in to the hotel employees could ask “would you like to make an appointment for a facial in our full-service salon‚’
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Motivation Theories Ruth Williams HTT/250 09/20/15 Instructor Conrad Motivation Theories In addressing the scenario about the concerns of the level of hospitality and how to motivate the employees‚ I would start by encouraging my employees to understand what it means for the hotel front office to motivate all employees and staff‚ and to provide any assistance that is needed for them to achieve 100 percent hospitality level for the company. As the hotel front office manager it is my duty as well as
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References: Bardi‚ J.A. (2007). Hotel front office management. (4th ed.). Hoboken‚ NJ: Wiley.
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Revenue Management 2012/2013 (FTRD 9001) In an economic downturn‚ the task of the Revenue Manager is a challenging one‚ with a fall in overall demand and ensuing lower prices in the Market Place. Discuss strategies and tactics that may be used to best manage revenue in the current environment. TABLE OF CONTENTS Summary......................................................................................................................3 1. Introduction ...................
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What Is Revenue Management? The science and expertise of forecasting immediate consumer demand at the micro-market stage when optimizing cost and accessibility of your goods is called as revenue Management. The implementation of RM philosophy is indefinite‚ and has the prospective to yield remarkable stages of revenue. Enterprises that have used RM procedures have seen profits rising greatly by 7 percent exclusive of incorporating considerable sum of capital overheads‚ providing outcome in a revenue
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Publications‚ Switzerland doi:10.4028/www.scientific.net/AMM.229-231.2775 Airline Revenue Management: Optimization Using Origin-Destination Strategy Controlled by Nested Heuristics Ajyuk J. Raj1‚ a‚ N. Ganesh Kumar2‚ b‚ S. Jayaraj3‚ c 1 M.E.‚ Department of Mechanical Engineering‚ PSG College of Technology‚ Coimbatore-641004‚ Tamil Nadu‚ India. 2 Assistant Professor‚ Department of Mechanical Engineering‚ 3 PSG College of Technology‚ Coimbatore-641004‚ Tamil Nadu‚ India. Professor‚ Department
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rates under various circumstances. This is where revenue management plays an important role; to fill at least a minimum number of rooms without selling every room at discount prices; the idea is to sell enough rooms to cover fixed operating expenses. Once fixed expenses are covered‚ and there are now only fewer remaining rooms to sell‚ they could then sell the remaining rooms at higher rates to maximize revenue and profits. The term revenue management was shortly introduced after the airline company
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landscape is more competitive and more complicated than ever before. With revenue management’s recognized contribution to the industry and the majority of hoteliers employing revenue management as part of their overall hotel discipline now is the time to focus on core competencies that incorporate both strategic and tactical skills and initiatives. The paper presents a literature review of the key concepts of hotel revenue management (RM) and current state-of-the-art of its theoretical study. The article
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Omantel Management Discussion & Analysis Report – Year Ended 31st December 2007 The management of Oman Telecommunications Company SAOG (Omantel) is pleased to present to the shareholders of the Company‚ a detailed report covering analysis on industry structure and development‚ opportunities and threats‚ future outlook‚ risks and concerns‚ detailed analysis on operational performance and other major activities of the year 2007. BRIEF HISTORY: Omantel is the leading telecom operator in the Sultanate
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THE BASICS OF REVENUE MANAGEMENT IDeaS © 2005 Integrated Decisions and Systems‚ Inc. ID-MK-100102-v1-YMBasic The Basics of Revenue Management by IDeaS TABLE OF CONTENTS TABLE OF CONTENTS ..................................................................................................................2 WHAT IS REVENUE MANAGEMENT? ........................................................................................4 When Is Its Use Appropriate? ......................................
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