INSTITUTE OF HOTEL MANAGEMENT‚ AURANGABAD “Comparatively explain & discuss the Training & Development – HRM aspects of Indian hotel industry v/s multinational corporations (MNC’s)” HOSPITALITY HUMAN RESOURCE MANAGEMENT Suraj Pahwa (H-18086) “Submitted in Fulfillment of the Requirement for BA (Hons.) in Hotel Management” The University Of Huddersfield‚ UNITED KINGDOM December 2011 Declaration I hereby declare that this project is a result of my own collective efforts
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Chapter 1 Human Resource Management Learning Objectives • Explain what is meant by human resource management • Understand the relationship between human resource management and management • Describe the HR manager’s role • Understand the human resource management activities performed in organisations • Explain the meaning of strategy • Explain the meaning of strategic human resource management • Describe a strategic approach to human resource management • Appreciate the strategic challenges facing
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Methods of valuation of human resource: Actually‚ the Valuation of the human asset is the most critical aspect of HRA. How to assess the value of human resources? There are a number of approaches have been suggested for this measurement by researchers. These approaches may broadly be classified into two types: human resource cost approach or human resource value approach as illustrated below (Oluwatoyin‚2014‚ Mehra et al.‚ 2014‚ Ganta et al.‚ 2014‚ Dhaka et al.‚ 2013‚ Guduru et al.‚ 2013‚Andrade
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Theories of HRM Equity theory Equity theory is a theory that attempts to explain relational satisfaction in terms of perceptions of fair/unfair distributions of resources within interpersonal relationships. Considered one of the justice theories‚ equity theory was first developed in 1963 by John Stacey Adams. Employees seek to maintain equity between the inputs that they bring to a job and the outcomes that they receive from it against the perceived inputs and outcomes of others. Equity theory
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Management LEARNING OBJECTIVES After studying this chapter‚ you should be able to ● Identify the level of the supervisor’s position in a management team. Describe the major competencies supervisors are expected to bring to their work. Discuss the resources supervisors must manage and the results obtained from them. Identify the key behaviors that are likely to positively affect employee attitudes and performance. Discuss the need for balancing a concern for output and a concern for the people who perform
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Explain what HR management is how it relates to the management process? Human Resource management is all about the people needs of the business and the personal needs of the employees. To object is to place the people with the necessary qualifications and abilities in the appropriate positions within the organisation to maximise their usefulness to the enterprise while also considering the employees needs and their career path. Chapter 4 1. What items are typically included in the job description
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Human resources in Russia: The greatest opportunity‚ the greatest challenge A report from the Economist Intelligence Unit Sponsored by 1 Contents Russian human resources today The best in the world? Educated and cultured Quality is deteriorating at the margins Which are the difficult positions to full? 3 3 3 4 6 Salaries – what do you pay? The role of pay in staff motivation Competition for talent forcing pay rises The battle with HQ The dollar peg: weak US dollar – what currency
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UNIT 1 i Human resource management in perspective Unit 1 BMG 511 Managing Human Resources Human Resource Management in Perspective ii WAWASAN OPEN UNIVERSITY BMG 511 Managing Human Resources COURSE TEAM Course Team Coordinator: En. Fakir Mohamed bin Omar Din Content Writer: Lalith Weeratunga‚ Senior Consultant‚ Postgraduate Institute of Management‚ University of Sri Jayewardenepura‚ Colombo‚ Sri Lanka Instructional Designer: Professor Dr. Ng Wai Kong Academic Members: Professor
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EMPLOYEE SCHEDULE For Helpers‚ Cashiers‚ Servers‚ and Sales Ladies (Two sets of 8 workers assigned for AM Shift and PM Shift respectively.) AM Shift PM Shift 10 am – 4 pm (Except for 1 worker whose work will start at 8 am.) 4 pm – 10 pm For Janitor Operating hours. For Higher Positions (Administration‚ Managers‚ and Supervisors) Operating hours. Y.O.B. ORGANIZATIONAL CHART DIFFERENT DEPARTMENTS OF THE COMPANY MANAGERIAL POSITIONS General Manager Duties:
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Task 1 i) The Human Resource Management or personnel function of ASDA covers a variety of activities. The term ’Human Resource Management’ has largely replaced the old-fashioned word ’personnel’‚ which was used in the past. The types of work covered in the Human resource function might include the following: ·A Policy-making role - This is important because the Human resourcesdepartment need to be making big policies thatcover the place of work and the importance of thepeople in ASDA. ·A Welfare
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