QUESTION 1 It is only companies that put extra effort and resources into developing‚ training and properly incentivising their workforce that will be able to retain their good staff. Critically discuss how Pfizer‚ with their biggest challenge being “the skills shortage and the retention of talented and skilled staff”‚ attempts to overcome this challenge. 1.1 Introduction The twenty-first century is characterized by businesses that are evolving in a rapidly changing and competitive environment
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Human Resource Management Definition of H.R.M: Human resources may be defined as the total knowledge‚ skills‚ creative abilities‚ talents and aptitudes of an organization’s workforce‚ as well as the values‚ attitudes‚ approaches and beliefs of the individuals involved in the affairs of the organization. It is the sum total or aggregate of inherent abilities‚ acquired knowledge and skills represented by the talents and aptitudes of the persons employed in the organization. Functions of H.R
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THE NEED FOR HUMAN RESOURCES Of all the resources used by a business‚ probably the most important to its success is people. People are responsible for the effective use of all other resources in the business. People make decisions‚ operate equipment‚ maintain records‚ and deal with customers. Because of their value to the business‚ managing people is a critical function. All managers work with people. However‚ human resources management (HRM) consists of all activities involved with acquiring
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[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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to psychologists‚ problems of industrial relations have their origin in the perceptions of the management‚ unions and rank and file workers. These perceptions may be the perceptions of persons‚ of situations or of issues involved in the conflict. The perceptions of situations and issues differ because the same position may appear entirely different to different parties. • The general impression about a person is radically different when he is seem as a representative of management from that of the
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Service Reform Process: Human Resource Issues By M J Balogun 2003 1 Contents Table 1. 2. 3. 4. 5. Abstract .................................................................................................. 3 Human Resources and National Development ...................................... 4 Problems in Human Resource Development and Utilization: a Review of Policies and Practices...................................................................... 10 Human Resource Development and Utilization:
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always a challenge for human resources managers. Turnover could be attributed to many reasons‚ like‚ poor remuneration‚ low job satisfaction‚ low employee engagement‚ etc‚ which in fact varies among different company. In this research‚ we will examine the underlying cause of turnover (with our focus in turnover intention) for T Company‚ which has a record of high turnover rate especially among its hotline staff‚ so as to provide some recommendation to its Human Resources Manager in retaining its
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Journal of Labor Economics‚ 3(1)‚ pt Nock‚ Steven L. (2001) “The Marriage of Equally Dependent Spouses‚” Journal of Family Issues 22(6): 755-775. Ogburn‚William F. and Nimkoff‚ Meyer F. (1955) Technology and the Changing Family‚ Boston: Houghton Mifflin Company. Spitze‚ Glenna‚ and Scott South (1985)‚ “Women’s Employment‚ Time Expenditure‚ Divorce‚” Journal of Family Issues‚ 6(3): 307-329.
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organization. (personal.kent.edu) WHY IS RECRUITMENT IMPORTANT? Successful‚ efficient recruitment‚ benefits organisations in that it increases it chances of gaining and thus increasing the ever important economic theory of the human capital factor. (Mullins‚ 1999) The human capital theory suggests that education or training raises the productivity of workers by imparting useful knowledge and skills‚ hence raising workers’ future income by increasing their lifetime earnings (Becker‚ 1964). One of
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of being a successful human resources partner. Human resources entails values of leadership‚ understanding‚ compassion‚ and achievements‚ which drives as an excellent career choice for me. The core of human resources are creating relationships with people. These relationships will help to achieve many different goals in/out the organization I selectively choose to work. As relationships are at the center‚ there is much work required to become a successful human resources partner. In five years
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