(2009): Human Resource Management: Gaining a Competitive Advantage‚ 7th Edition‚ New York: Mcgraw Hill. Heracleous‚ L. et al. (2004): ‘Cost-effective service excellence: lessons from Singapore Airlines’‚ Business Strategy Review‚ 15: 33-38 Wirtz‚ J. et al. (2008): ‘Managing human resources for service excellence and cost effectiveness at Singapore Airlines’‚ Managing Service Quality‚ 18: 4-19 Chan‚ D. (2000)‚ ‘The story of Singapore Airlines and the Singapore Girl’‚ Journal of Management Development
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Case 1 – The Ethics of Human Resource Management Tina Boes HRM491 04/09/14 Ethics is a topic that has been discussed since days dating back to the great philosopher Aristotle. Aristotle says “the ethical role of the leader is not to enhance his own power but to create the conditions under which the followers can achieve their potential” (O’Toole‚n.d.‚ pg.4). One can still apply that statement to current business practices. Since a HR manager is in a position to affect a lot of people‚ it
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A Reflection of Human Resource Management HR department is responsible for many of the attributions of an organization. HRM is a strategic part in the organizational achievement of the company. HR department major daily tasks are planning and alignment‚ staffing‚ preparing compensation offers and to shape‚ outline and define the culture of the organization. HRM process which purpose is to attract‚ retain‚ and motive is made up of eight main practices which include HR planning‚ job analysis
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My name is Laura although soon it will be Laura Carter again. Carter is my maiden name‚ it’s also my youngest son ’s first name. I recently got divorced from my second husband of 11 years. It’s kind of funny though because we are better friends now then we ever were. I am from North Idaho but have been living in Central Washington at Moses Lake. I moved here in May so that I could be here for my two youngest boys who live with their daddy. I use my ex ’s computer during the day for classes so I can
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succession plan. What should Calloway and the board do if Bennett refuses to cooperate? Commenting on this fictional case study in R0609A and R0609Z are John W. Rowe‚ the executive chairman of Aetna; Edward Reilly‚ the president and CEO of the American Management Association; Jay A. Conger‚ a professor at Claremont McKenna College and London Business School; Douglas A. Ready‚ a visiting professor at London Business School; and Michael Jordan‚ the CEO of EDS. This HBR case study includes both the case and
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Chapter 7 Notes Human Resource Management DEFINE selection and DISCUSS its strategic importance. DEFINE reliability and validity and EXPLAIN their importance in selection techniques. DESCRIBE at least four types of testing used in selection and ANALYZE the conflicting legal concerns related to alcohol and drug testing DESCRIBE the major types of selection interviews by degree of structure‚ type of content‚ and manner of administration. EXPLAIN the importance of reference checking‚ DESCRIBE
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O Academy of Management Review 1996‚ Vol. 21‚ No‚ 4‚ 959-385. TOWARD AN INTEGRATIVE MODEL OF STRATEGIC INTERNATIONAL HUMAN RESOURCE MANAGEMENT SULLY TAYLOR Portland State University SCHON BEECHLER Columbia University NANCY NAPIER Boise State University This article builds on previous work in intemational human resource management by drawing on concepts from the resource-based view of the firm and resource dependence to develop a theoretical model of the determinants of strategic intemational
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STRATEGIC HUMAN RESOURCE MANAGEMENT Identify an organization that has recently got competitive advantage over their nearest competitor. What were their Human Resource Strategies? APPLE Apple Inc. (Apple) was incorporated on January 3‚ 1977‚ is engaged in designing‚ manufacturing and marketing mobile communication and media devices‚ personal computers‚ and portable digital music players. The Company’s products and services include iPhone‚ iPad‚ Mac‚ iPod‚ Apple TV‚ a portfolio of consumer
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1.1 The origin of the assignment: This assignment is prepared for Mr. Azizur Rahman‚ course instructor of MBA program‚ Faculty of Business at ASA University Bangladesh. This assignment is prepared as a partial requirement of Human Resource Management (HRM - 501) course during the spring 2012 and submitted at the same semester. Following the standard procedure and instruction given by the course instructor does this formal report. 1.2 Objective: Primary objective: The primary objective
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Plan IV Compensation InterClean is entering a new strategic target and upper management has asked for a proposed compensation plan purposely for the new sales team. Recommendations for the new compensation plan will be submitted to the human resource department manager for endorsement. The foundation of the new compensation plan was developed after reviewing the job analysis‚ training program‚ and performance management plan. The plan includes a description of the prepared proposal and the explanation
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