5 IIBM Institute of Business Management IIBM Institute of Business Management Examination Paper MM.100 Industrial Relations Section A: Objective Type (30 marks) h This section consists of True and False & Short Answer type questions. h Answer all the questions. h Part One questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple choices: 1. Workers participation in management decision-making is a highly________ concept. a. Duplex b. Complex c. Simplex
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(2009): Human Resource Management: Gaining a Competitive Advantage‚ 7th Edition‚ New York: Mcgraw Hill. Heracleous‚ L. et al. (2004): ‘Cost-effective service excellence: lessons from Singapore Airlines’‚ Business Strategy Review‚ 15: 33-38 Wirtz‚ J. et al. (2008): ‘Managing human resources for service excellence and cost effectiveness at Singapore Airlines’‚ Managing Service Quality‚ 18: 4-19 Chan‚ D. (2000)‚ ‘The story of Singapore Airlines and the Singapore Girl’‚ Journal of Management Development
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According to Pilbeam and Corbridge Human Resource Development can be defined as the activities involved in organizing individual and collective learning processes aimed at the development of both employees and the organization. This is concerned with the provision of learning‚ development and training opportunities in order to improve individual‚ team and organizational performance. The Human Resource Development process main intention is to improve employees’ career goals and achieve the organization’s
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Core Course Credit Credit 4 4 4 8 20 4 4 4 Credit Total Credit 12 32 2 2 4 Course MBA-211 Strategic Management MBA-212 Computer Application & MIS MBA-213 Entrepreneurship & Project Management MBA-214 Practical Training (8weeks) Presentation (4 Credit) Training Report (4 Credit) Group B*: FINANCE MBF-215 Financial Decision Making MBF-216 Security Analysis & Portfolio Management MBF-217 Management of Financial Institutions & Services Elective (Limited Choice) Elective (Limited Choice) Elective
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Case 1 – The Ethics of Human Resource Management Tina Boes HRM491 04/09/14 Ethics is a topic that has been discussed since days dating back to the great philosopher Aristotle. Aristotle says “the ethical role of the leader is not to enhance his own power but to create the conditions under which the followers can achieve their potential” (O’Toole‚n.d.‚ pg.4). One can still apply that statement to current business practices. Since a HR manager is in a position to affect a lot of people‚ it
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A Reflection of Human Resource Management HR department is responsible for many of the attributions of an organization. HRM is a strategic part in the organizational achievement of the company. HR department major daily tasks are planning and alignment‚ staffing‚ preparing compensation offers and to shape‚ outline and define the culture of the organization. HRM process which purpose is to attract‚ retain‚ and motive is made up of eight main practices which include HR planning‚ job analysis
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My name is Laura although soon it will be Laura Carter again. Carter is my maiden name‚ it’s also my youngest son ’s first name. I recently got divorced from my second husband of 11 years. It’s kind of funny though because we are better friends now then we ever were. I am from North Idaho but have been living in Central Washington at Moses Lake. I moved here in May so that I could be here for my two youngest boys who live with their daddy. I use my ex ’s computer during the day for classes so I can
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Introduction Follett defined management as the art of getting things done through people. Managers therefore achieve organizational goals and objectives by enabling others to perform rather than performing the tasks themselves. To this end then management is not a confine of executives behind boardroom doors; on the contrary it is a practical and sometimes unconscious action that man has engaged in from his days of existence. Pre Industrial Management Techniques In its broadest possible usage
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International Human Resource Management E-learning Assignment Gudrun Fakundiny MBA May 2014 In your assigned team‚ you are asked to complete the attached case studies. Please document the answers for each case‚ indicating the names of your team members. It is recommended to write the answers electronically so that they can be used for the presentation when called for it. The same format can be given to me‚ no double work is required. Each team will be asked to present one case study during our attendance
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