[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Chapter 9 Performance Management & Appraisal 1. | Define performance appraisal | 2. | Steps in appraising performance/process in appraising performance | 3. | Reasons/importance/purposes/objectives to appraise subordinates performance | 4. | Graphic rating Scale Method (Example‚ Advantage & Disadvantage) | 5. | Alternation Ranking Method (Example‚ Advantage & Disadvantage) | 6. | Paired Ranking Method | 7. | Critical incident method (Example
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on the strengths and weaknesses of its approach to managing human resources. Your answer should include reference to at least the following issues: A discussion of the links between corporate strategy‚ HR policy and management practices at the workplace level; Link btw corporate strategy‚ HR policy (those that support the corporate strategy. How does the branch manager implement HR policies to support the strategies?) & management practices at operational level. The underlying theories (rationale
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Human Resource Management – MG 733 Group Paper Jessica Hammond‚ Shante’ Johnson‚ and Alexander Krakuszeski June 21‚ 2014 Abstract Throughout the time of the course‚ Human Resource Management‚ we have been able to learn and use HR practices in everyday life. This paper has been put together using two case studies and eight chapters from the book‚ Managing Human Resources. The two case studies are based on Lincoln Electric Company and Southwest Airlines‚ the eight chapters
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Wood industry [SAM& Co. consulting] Lecturer – Ahmed Shaheem Due date – 5th May 2013 Content page 1. Introduction: 4 2. Human Resource Management: 5 3. Wood industry: 5 3.1. Mission: 5 4. HR issues in Wood industry: 6 4.1: Communication: 6 4.1.1. Communication issues between senior and lower level staffs 6 4.1.1.1 Organizational Hierarchy 7 4.1.2. Team work 8 4.2. Ethical Issues: 8 4.2.1. Hiring and termination issues: 9 4.2.2. Discrimination: 9 4.2.3. Performance
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8 Performance table 9 1. Abstract Today’s organisation faces a range of people management challenges. I will critically examine the challenges and choices HR managers now face in regard to managing‚ recruitment and selection. The main idea of the essay is to focus on different problems and its solution which HR managers face with regard
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CASE 1 Case questions and answers Question.no.1 Discuss what a manager should do in each of the two Michigan cases. Answer: Office Equipment repair technician Although it is risky but the manager should give him a second chance‚ because by the nature of job (i.e. job of technician) it does not seem that he would be in direct contact with potential victims. It is risky because the job is a field job that is visiting other organizations and repairing their equipments. It is also possible that
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The evolving nature of the economy has shift people’s attention to the term ‘Human Resource Management’. Human resource management according to Danny Samson refers to “the activities undertaken to attract‚ develop and maintain an effective workforce within an organization”(Samson & Daft 2005). Since human resource management it mainly dealing with workforce‚ employee motivation is one important component of this area. Employees’ level of motivation is a crucial component in determining a company’s
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effectively a firm‚ leaders and managers must develop insight strategies that have large influence on the development of the business. Recently‚ a lot of companies realize the growing importance of human resources that influences on how successful the enterprises will be. Initially‚ we should have an understanding what strategic human resource management is. Strategy of Human Resource Management is seen as an approach that mentions how the long-term business aims and outcomes of organization will
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RECOMMENDATION It is obviously that human resources are the firm foundation for every enterprise to develop rapidly and in a sustainable manner. Every staff member is seen not only as an asset but also as the most precious source of capital because they are the ones who implement business strategies and maintain the relationship with customers‚ ensuring the Bank’s success. However‚ so as to recruit qualified and talented employees is not an easy task. Not to mention‚ because recruiting and training
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