Lecture 8 Appraising and Managing Performance After studying this chapter‚ you should be able to: Describe the appraisal process Develop‚ evaluate‚ and administer different performance appraisal tools Explain and illustrate the problems to avoid in appraising performance List and discuss the pros and cons of different appraisal methods Perform an effective appraisal interview Performance Appraisal Vs Performance Management • Performance Appraisal – Evaluating
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CASE I – EMPLOYEE MOTIVATION IN A GOVERNMENT ORGANIZATION 1. Baheti used a number of motivational techniques to overcome the issues in the organization First of all he resolved the technical problems faced by the employees to boost their confidence and escalated other problems which could not be solved at his level to the senior management. He regularly interacted with the employees and appreciated their good work‚ started to listen to their problems and explained them the importance of their
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ethics as “The basic concepts and fundamental principles of right human conduct. It includes study of universal values such as the essential equality of all men and women‚ human or natural rights‚ obedience to the law of land‚ concern for health and safety and‚ increasingly‚ also for the natural environment.” Based on the definition above‚ the unfair labor practice does touch on aspects that affect the “basic concepts and principles of human rights” such as‚ forms of discrimination‚ and the act of dominating
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relations‚ a strong understanding of the relationship should be practiced. Thus‚ Douglas McGregor‚ a behavior management theorist influenced by Abraham Maslow and The Hawthorne Studies‚ launched a debate over how employers manage‚ in his book: The Human Side of the Enterprise published in 1960. McGregor compared what he called Theory X and Theory Y perspectives; he challenged the management profession to reexamine its assumptions about the motivations employees bring to their jobs. The question was
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Personality tests are ubiquitous. Try typing the words ‘personality tests’ on either of the search engines and observe the outcome. Thousands of free personality tests appear‚ each offers to provide you results at minimal or no cost. As we gain maturity‚ we realise that personality tests are being featured more prominently in our lives. Personality tests have since taken on a more serious role. It is no longer an instrument for entertainment. I had never underestimated the benefits of
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REPORT OUTLINE 1. Introduction 4 2. Issue 1: Safety and health constraints 4 2.1. Safety Campaigns 5 2.2. Training Sessions 5 2.3. Free pre-medical checkup for workers 5 2.4. More paid leaves and extra wages 5 2.5. Law enforcement related to safety issues 6 3. Issue 2: Employee Retention 6 3.1. On time proper wages to skilled/unskilled workers 6 3.2. Employee Worker Relationship 7 3.3. Job Security 7 3.4. Law enforcement for worker’s rights
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0BProcess Improvement Interview Questions A Business Process: * Has a Goal * Has specific inputs * Has specific outputs * Uses resources * Has a number of activities that are performed in some order * May impact more than one organizational unit * Creates value of some kind for the customer Getting the Right Information People often assume that process discovery means detailed workflow modeling of a process. That is a mistake. The detailed workflow is just one part
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Communication: the exchange of information or ideas between two or more parties Communication cycle: 1. Sender: Must know exactly the message that is to be sent‚ if this stage is unclear‚ the rest of the stages can only get worse. 2. Message: This must be in the correct form and language for the recipient. The message must be designed with the receiver in mind. 3. Recipient: The person or place where the message is targeted. 4. Reaction: The recipient has to respond to the message
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Higher Cert in Business‚ Higher Cert in Business in Equine Studies‚ Higher Cert in Office Management‚ Bachelor of Business and Law Year2 Managing Performance Review Questions 2012/2013 Employee Motivation 1. (a) Outline 2 different methods of job evaluation with which you are familiar. Include in your answer a brief explanation of whether the method outlined would be acceptable as a method of determining comparable worth in an equal value case. (12 marks) Non-analytical Scheme
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Case – 2 “Who’s Side are you on‚ anyway?” What should he do? Ans: He needs to stick to it‚ and instead of just passing along the statements of the two parties‚ he should be more proactive‚ and look for solutions that may benefit both parties. This lets him prove the value of his position and can lead to a win-win-win for all parties.
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