[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Chapter 9 Performance Management & Appraisal 1. | Define performance appraisal | 2. | Steps in appraising performance/process in appraising performance | 3. | Reasons/importance/purposes/objectives to appraise subordinates performance | 4. | Graphic rating Scale Method (Example‚ Advantage & Disadvantage) | 5. | Alternation Ranking Method (Example‚ Advantage & Disadvantage) | 6. | Paired Ranking Method | 7. | Critical incident method (Example
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Homework Assignment Covering Chapters 1 thru 3 Part 1 – Environment of Human Resource Management Chapter #1: Human Resources Management in Organizations Case HR‚ Culture‚ and Business Results Success at Google‚ Scripps‚ and UPS Question : How does the integration of HR with the organizational culture contribute to the success of Google‚ Scripps‚ and UPS? To find ideas‚ go to the corporate website for each of these companies and search for additional
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Project: “H.R Strategies OF THE ATLAS HONDA COMPANY” Course: Human Resource Submitted to: Ms. Saima Waleed Submitted By: Muhammad Naeem Sharif (GL) Soban Ahmed Atif Ali Khan Adil Qamar Sultan Hasan Ali Moazzam Ali Adeel Ellahi A C K N O W L E D G E M E N T We are thankful to Almighty Allah for his blessings‚ we’re grateful
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CASE 1 Case questions and answers Question.no.1 Discuss what a manager should do in each of the two Michigan cases. Answer: Office Equipment repair technician Although it is risky but the manager should give him a second chance‚ because by the nature of job (i.e. job of technician) it does not seem that he would be in direct contact with potential victims. It is risky because the job is a field job that is visiting other organizations and repairing their equipments. It is also possible that
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Name : Flora Tutor：Jonathan Culbert 06/08/2013 Along with the flourishing development of Human Resource Management‚ increasingly more enterprises have attached great importance to the relationship between employees and employers‚ which is‚ put into professional terms‚ psychological contract. This concept was first introduced by Argyris in 1960 and
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Renee Lester Chapter 5 Hw Case questions 1. First‚ how would you recommend we go about reducing the turnover in our stores? ‚ Recruiting and retaining plays a very important role in an organization’s efficiency and profitability.. High employee turn over affects companies in a number of ways and are very common in jobs that only require a high school diploma. Every time an employee leaves‚ he takes with him a major share of valuable organizational knowledge with him. Employees constantly
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Wind River Systems acquired ISI‚ but considering the size of ISI at that time‚ which was as big as Wind River Systems’ size‚ the employees were asked to use the term “merger” instead of “acquisition”. ! With the merger came a change in human resources (HR)‚ shifting the focal of Wind River Systems employees’ skill requirements from a more task based approach to a customer oriented approach. Before the transition‚ the sales unit was in charge of connecting the potential clients with the company
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------------------------------------------------- ------------------------------------------------- Managing Human Resources ------------------------------------------------- By Ayesha Rehan The ability to attract and retain talented and motivated employees often marks the difference between success and failure in today’s competitive business. Enlightened managers recognize that motivation and committed employees‚ combined with an effective strategy and efficient operation makes a formidable
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Human Resource Management Chapter 13 Application Case 1. One way to cut the cost of the benefit package is by offering prevention programs to employees. The company can actually decrease the number of illnesses by offering a health care program that supports frequent checkups and immunizations. The number of serious illness would be reduced‚ therefore cutting costs in the long run. Providing health promotion programs also help companies prevent illness through educating employees on things
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