Lecture 8 Appraising and Managing Performance After studying this chapter‚ you should be able to: Describe the appraisal process Develop‚ evaluate‚ and administer different performance appraisal tools Explain and illustrate the problems to avoid in appraising performance List and discuss the pros and cons of different appraisal methods Perform an effective appraisal interview Performance Appraisal Vs Performance Management • Performance Appraisal – Evaluating
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CASE I – EMPLOYEE MOTIVATION IN A GOVERNMENT ORGANIZATION 1. Baheti used a number of motivational techniques to overcome the issues in the organization First of all he resolved the technical problems faced by the employees to boost their confidence and escalated other problems which could not be solved at his level to the senior management. He regularly interacted with the employees and appreciated their good work‚ started to listen to their problems and explained them the importance of their
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ethics as “The basic concepts and fundamental principles of right human conduct. It includes study of universal values such as the essential equality of all men and women‚ human or natural rights‚ obedience to the law of land‚ concern for health and safety and‚ increasingly‚ also for the natural environment.” Based on the definition above‚ the unfair labor practice does touch on aspects that affect the “basic concepts and principles of human rights” such as‚ forms of discrimination‚ and the act of dominating
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Personality tests are ubiquitous. Try typing the words ‘personality tests’ on either of the search engines and observe the outcome. Thousands of free personality tests appear‚ each offers to provide you results at minimal or no cost. As we gain maturity‚ we realise that personality tests are being featured more prominently in our lives. Personality tests have since taken on a more serious role. It is no longer an instrument for entertainment. I had never underestimated the benefits of
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Case Study: Starbucks’ Structure Cynthia Duff MGT330: Management for Organizations Instructor: James Worsley October 13‚ 2014 Case Study: Starbucks’ Structure Starbucks Coffee‚ we all know the name and most love the coffee and atmosphere it brings to our daily lives. Starbucks started out like most organizations a small coffee shop in 1971 in Seattle’s historic Pike Place Market and grew. This small shop started out as a single owner who the employees answered to which is known as departmentalization
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REPORT OUTLINE 1. Introduction 4 2. Issue 1: Safety and health constraints 4 2.1. Safety Campaigns 5 2.2. Training Sessions 5 2.3. Free pre-medical checkup for workers 5 2.4. More paid leaves and extra wages 5 2.5. Law enforcement related to safety issues 6 3. Issue 2: Employee Retention 6 3.1. On time proper wages to skilled/unskilled workers 6 3.2. Employee Worker Relationship 7 3.3. Job Security 7 3.4. Law enforcement for worker’s rights
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0BProcess Improvement Interview Questions A Business Process: * Has a Goal * Has specific inputs * Has specific outputs * Uses resources * Has a number of activities that are performed in some order * May impact more than one organizational unit * Creates value of some kind for the customer Getting the Right Information People often assume that process discovery means detailed workflow modeling of a process. That is a mistake. The detailed workflow is just one part
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Prentice Hall. Sloman‚ J Smithers‚ A. (2009)‚ “Wall Street‚ Imperfect Markets and Inept Central Bankers”. Chichester: John Wiley and Sons. Soros‚ G (2008)‚ “The New Paradigm of Financial Markets”. New York: PublicAffairs. Spencer‚ P. (2000)‚ “The Structure and Regulation of Financial Markets”. Oxford: Oxford University Press. Stiglitz‚ J. (2007)‚ “ Making Globalisation Work”‚ London: Penguin Books. Sweet‚ A. S. (ed.) (2001) “The Institutionalisation of Europe”‚ Oxford: Oxford University Press.
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Journal of Business Research 67 (2014) 667–672 Contents lists available at ScienceDirect Journal of Business Research Relationship marketing management: Its importance in private label extension☆ Maria José Miquel-Romero a‚⁎‚ Eva María Caplliure-Giner a‚⁎‚ Consolación Adame-Sánchez b a b Department of Marketing‚ Juan José Renau Piqueras‚ University of Valencia‚ Av. Tarongers s/n‚ 46022 Valencia‚ Spain Department of Business Management‚ Juan José Renau Piqueras‚ University of Valencia
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Case – 2 “Who’s Side are you on‚ anyway?” What should he do? Ans: He needs to stick to it‚ and instead of just passing along the statements of the two parties‚ he should be more proactive‚ and look for solutions that may benefit both parties. This lets him prove the value of his position and can lead to a win-win-win for all parties.
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