[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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management and human resource management 1. 1 Distinguish between personal management and human resource management Human resource management is the study of human resources who are people and work in an organization. There are various definitions of human resource management. Armstrong (2009)‚ states that human resource management is concerned with all aspects of how people are employed and managed in organization. This definition is broad and makes clear about human resource management. According
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Appraisal. It firstly examines the various advantages of the performance appraisal. Following the theoretical benefits‚ the essay addresses the problems issues by focusing on the areas of performance appraisal in practice and the development in human resource management. At the end‚ several solutions are suggested to improve the conduction of performance appraisal and develop the whole organization’s performance. ADVANTAGE Theoretically‚ a few benefits can be brought from implementing the performance
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Previous decades have seen considerable changes within implementation of human resource planning. The following report has been devised in order to analyse occurrence and reasoning of these changes. The following points shall be reviewed: Identification of the different drivers which affect organisational management. Analysis of the changes in human resource management implementation consequential of the above stated changes. Explanation of adaptations of the recruitment and selection
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Outsourcing HRM Overview * Three methods to assess whether HRM matters -Conceptual Arguments - resource based view - the value of resources depends on several factors - are good people rare? Yes depending on the economy - are good people inimitable? Yes because they create history‚ they create culture‚ they make numerous small decisions-> none of these can be copied -Case Studies - examine companies that do well/struggle financially to see if they do good/poor
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Chapter 1 Human Resource Management Learning Objectives • Explain what is meant by human resource management • Understand the relationship between human resource management and management • Describe the HR manager’s role • Understand the human resource management activities performed in organisations • Explain the meaning of strategy • Explain the meaning of strategic human resource management • Describe a strategic approach to human resource management • Appreciate the strategic challenges facing
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In this paper there are two parts. Part one is about the job interview definition‚ types of the interview and the interviewer biases. In the second part there is a interview notes with HR profession who are working in the Hotel Bosporous as a human resource executive. A job interview is a process in which a potential employee is evaluated by an employer for prospective employment in their company‚ organization‚ or firm. During this process‚ the employer hopes to determine whether or not the applicant
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guide about human resource management and a detailed theory of two models that is used in HRM. It is the activity done by the management in the firms to recruit‚ retain and motivate their workers. HRM is the package of strategies‚ agendas and plans which the firms implement with the aim of making optimum use of the individuals they employ. This means‚ everything starting from recruitment and selection methods to how to handle or treat them. (Walker‚ 2013) Introduction: What is Human Resource Management
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to the short tempered cab driver that threatens him with a gun (Verghese‚ 2009‚ p.464). Marion was familiar with the Missing Hospital in Africa‚ and nearly oblivious to the fact that Our Lady of Perpetual Succour was understaffed and poor compared to other hospitals (Verghese‚ 2009‚ p. 467). However‚ Marion seemed to truly enjoy the long hours of caring for patient’s that Missing wouldn’t have been able to treat despite the vast amount of crime and reputation of Our Lady of Perpetual Succour (Verghese
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organization. (personal.kent.edu) WHY IS RECRUITMENT IMPORTANT? Successful‚ efficient recruitment‚ benefits organisations in that it increases it chances of gaining and thus increasing the ever important economic theory of the human capital factor. (Mullins‚ 1999) The human capital theory suggests that education or training raises the productivity of workers by imparting useful knowledge and skills‚ hence raising workers’ future income by increasing their lifetime earnings (Becker‚ 1964). One of
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