MANAGING HUMAN RESOURCES TASK 1 – Be able to understand the different perspectives of human resource management. 1.1 Explain Guest’s model of HRM The Guest’s Model aim to differentiate personnel management from human resource management and therefore states that human resource management is commitment based rather than compliance based as practiced by personnel management. By this‚ he sees human resource management as going beyond recruitment and training of employees to
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[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Chapter 9 Performance Management & Appraisal 1. | Define performance appraisal | 2. | Steps in appraising performance/process in appraising performance | 3. | Reasons/importance/purposes/objectives to appraise subordinates performance | 4. | Graphic rating Scale Method (Example‚ Advantage & Disadvantage) | 5. | Alternation Ranking Method (Example‚ Advantage & Disadvantage) | 6. | Paired Ranking Method | 7. | Critical incident method (Example
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Applied Management Project (BSS000-6) Performance Management Submitted by Student number: Acknowledgement: First of all I would like to thank the Almighty God for providing me with the ability‚ strength and good health I have gained throughout the writing of this project. Apart from my efforts‚ the successful completion of this report mainly depends on the support and guidelines of many others. I take this prospect to convey my appreciation to the people who have been influential
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According to the ASTD‚ U.S. organizations spent $134.39 billion in 2007 on employee learning and development. Organizations view these substantial expenditures as investments in human capital‚ with returns in the form of higher employee productivity‚ talent retention‚ and the creation of a sustainable human-based competitive advantage. Training is a process that provides employees with opportunities to obtain the necessary knowledge‚ skills‚ and abilities (KSAs) that enable
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Human Resource Maintenance Its function includes: 1. Worker Orientation 2. Physical working conditions 3. Motivation 4. Performance evaluation 5. Compensation Administration 6. Management-labor relations & movement 1. Worker Orientation It is a procedure for providing new employees with basic background information about the firm. It refers to the assistance given to the newly hired employee in adjusting to the new work environment Importance: there is hardly any graduate
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must note that not all strategic planning will be the same‚ rather it will vary between organizations. Different organizations will approach the process with different degrees of sophistication‚ thoroughness and commitment. Some organizations due to resource limitations may be unable to follow the formal process of strategy formulation. Other organizations may lack the necessary managerial commitment to implement a strategic plan. Managers who utilize the concepts of strategy development informally without
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Introduction Human Resource Management (HRM) is the function within an organization that focuses on recruitment of‚ management of‚ and providing direction for the people who work in the organization (Heathfield). It involves management decisions related to policies and practices which together shape the employment relationship and are aimed at achieving individual‚ organizational and societal goals (Boselie 2009). Human resource practices are designed and implemented by both HR professionals and
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0BProcess Improvement Interview Questions A Business Process: * Has a Goal * Has specific inputs * Has specific outputs * Uses resources * Has a number of activities that are performed in some order * May impact more than one organizational unit * Creates value of some kind for the customer Getting the Right Information People often assume that process discovery means detailed workflow modeling of a process. That is a mistake. The detailed workflow is just one part
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Name : Flora Tutor：Jonathan Culbert 06/08/2013 Along with the flourishing development of Human Resource Management‚ increasingly more enterprises have attached great importance to the relationship between employees and employers‚ which is‚ put into professional terms‚ psychological contract. This concept was first introduced by Argyris in 1960 and
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