Assessment Project (General Proficiency) Presented to: Kingston College Business Department December 8‚ 2006 In Partial Fulfillment for Certification in Office Administration by CXC Submitted By: Registration no. Table of Content ← Abstract i ← Acknowledgement ii ← Introduction
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Rooms Division Management Chapter 1 A process is a series of related tasks that yields a product or service to satisfy a guest. A typical hotel has the following core processes: Guest’s selection of a hotel Guest’s arrival at the hotel Guest’s stay at the hotel Guest’s departure The selection proceeds through the introduction of the hotel which can be done in 3 ways: On Internet through a hotel’s website (one of the most important sources of reservations for hotels)
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BUSINESS PSYCHOLOGY REPORT LEARNING SPACES WINTER TERM 2011 TABLE OF CONTENTS I. Introduction……………………………………………………………………….3 II. Learning……………………………………………………………………………..3 1. Learning process…………………………………………………………....4 2. Learning styles………………………………………………………………..4 3. Learning theories……………………………………………………………5 III. Motivation………………………………………………………………………….5 1. Work motivation…………………………………………………………….6 2. Theories of motivation………………………………………………7-8 IV. Learning
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The Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 Chapter 3 Classification of hotels Page 11 Chapter 4 Reception Page 18 Chapter 5 Registration Page 20 Chapter 6 Handling customer complaints Page 25 Chapter 7 Telephone
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Have you ever wondered why is there so much "empty space" in space if there are no other intelligent beings we can communicate with? If this would be true‚ the whole universe would be a complete waste since humans will never be able to explore not one percent of it. Also‚ there is so much evidence about aliens‚ so many sightings and encounters that it is very hard to disprove them all. If the theory of evolution is taken into consideration‚ the possibilities of intelligent life forming only on Earth
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Microsoft Office Access is a relationship database management system by Microsoft that combines the Microsoft jet database management with graphical user interface and software development tools. It is a common used program in many businesses all around the country. It is a place to manage‚ store‚ link‚ and search for information. It is an easy way for members of a business to sort through hundreds of records. Its history goes as far back as 1982 and is now a member of the Microsoft Office Suite. It
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tips to deal with office politics By Binu Paul‚ SiliconIndia "One of the penalties for refusing to participate in politics is that you end up being governed by your inferiors‚" said the great Greek philosopher Plato. One may call it the art of diplomacy‚ buttering‚ backbiting‚ earning brownie points etc. But if you want to survive and excel in this highly competitive and complex corporate world‚ you can’t ignore office politics. However‚ it’s an undisputable truth that office politics is in other
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“Lawst in Space” The concept of space law‚ an aspect of international law‚ began with United States President Dwight D. Eisenhower’s introduction of the idea into the United Nations in 1957‚ in connection with disarmament negotiations. The United Nations General Assembly assumed responsibility for all outer space matters and discharged it primarily through its Committee on the Peaceful Uses of Outer Space (COPUOS). It was established in 1958‚ shortly after the launch of Sputnik‚ the first
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VDC-9‚Bhaktapur(977-9849343681) Office Personnel Meaning of Office personnel: In simple words office personnel refer to office staff. In other words the work forces of an organization who are working at higher level to the lower level are known as office personnel. Office personnel refer to the office chief‚ sectional chiefs and assistants who carry out all the administrative as well as clerical functions to achieve the objectives of an organization. The office personnel at different levels perform
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