Air Accidents and Investigation Procedures Air Accidents * This is an occurrence associated with the operation of an aircraft where as a result of the operation of an aircraft‚ any person (either inside or outside the aircraft) receives fatal or serious injury or any aircraft receives substantial damage. The occurrence is also not caused by the deliberate action of one or more persons and that leads to damage or injury. Types of Air Accidents * Pilot Errors - either an airplane pilot
Premium Air safety Air traffic control
Michael E Porter’s Five Forces of Competitive Position Michael Porter’s famous Five Forces of Competitive Position model provides a simple perspective for assessing and analysing the competitive strength and position of a corporation or business organisation. Here is a brief introduction to Porter and his work in this space. American Michael Porter was born in 1947. After initially graduating in aeronautical engineering‚ Porter achieved an economics doctorate at Harvard‚ where he was subsequently
Premium Strategic management
CSR practiced by Southwest Airlines To build a reputation as a leader in corporate social responsibility‚ companies should focus on strong governance practices‚ positive working conditions‚ and a commitment to supporting the needs of communities and the environment Southwest airlines has consistently been on top‚ in the American companies that are nominated as the best practitioners of CSR in the country. Southwest divides its social responsibility among three principal categories; Community outreach/volunteerism
Premium Non-profit organization Charitable organization
The Build-A-Bear Experience Section One “Build-A-Bear” is a store that offers an interactive make-your-own stuffed animal retail-entertainment experience. Customers have the opportunity to create their own unique stuffed animal complete with clothing and accessories of their choice. Each customer chooses an unstuffed animal and then works with staff members through eight “creation stations”: choose me‚ hear me‚ stuff me‚ stitch me‚ fluff me‚ dress me‚ name me‚ and take
Premium Retailing Teddy bear Debut albums
BUILD BRIDGES NOT WALLS Society has undergone a massive change in the last few decades‚ with respect to both economic and social environment. And this change has affected people of all age groups‚ starting from children and adolescents to the young‚ middle aged and old. The pressures to perform either at school/college level or at jobs are enormously high. Tinged with competition‚ technological advancement as well as the increasing materialism‚ and hence with changing norms for social status and
Premium Marriage Family Woman
The following questions pertain to the Ten Southwest Practices for Building High Performance Relationships. With regard to questions 1 - 4 please explain what they mean to you within a service management focused organization. 1. "Lead with Credibility and Caring"? Many believe that leadership is related to an individual’s level or position within a company; many people refer to the leadership of an organization as embodying the individuals who hold executive positions. However‚ most executives
Premium Southwest Airlines Management Leadership
In 1992 Southwest Airlines was the only major airline in the US to post a profit. In 1993 the same airline outperformed its competitors. The CEO‚ Herb Kelleher stated the primary and most challenging SWA goal is to offer great service at low cost. SWA was able to meet and exceed this goal by competing using a new-game strategy. They sought to restructure the airline’s business to match company strengths. Instead of adapting to the way that other airlines operated‚ they created their own set
Premium Airline Southwest Airlines Cost
Understanding the Chaos of Airline Pricing By Alex Kons I. INTRODUCTION “The airline industry’s pricing system is a billion-dollar house of cards in which every customer is a futures speculator and Economics 101 is turned onto its head” (Fredrick‚ 1995). This statement highlights one of the most hidden frustrations that many air travelers feel. Airline pricing is so distorted that often a full-fare paying passenger is seated next to a passenger who paid more then three hundred percent less for
Premium Airline Delta Air Lines Continental Airlines
Delta Blue Airlines Delta Blue Airlines operates a commuter flight between Charlotte and Philadelphia. The plane holds 30 passengers in Economy and 6 passengers in First Class. The airline makes a $100 profit on each passenger in Economy and $200 per passenger in First Class on the flight. When Delta Blue takes 30 Economy reservations and 6 First Class for the flight‚ experience has shown that on average‚ two passengers do not show up for each class. As a result‚ Delta Blue is averaging 28 Economy
Premium Airline Aircraft Avianca
Since its official formation dating back to 1947‚ Singapore Airlines have founded its business on world-class service quality in the airline industry. Such a reputation is built on core aspects of the airlines service delivery which includes features like the friendly service‚ prompt flights and in-flight entertainment system. As consumers‚ we only see these final outcomes and therefore‚ often forget that these qualities are a product of much planning‚ trial and of course - teamwork. The efficient
Premium Motivation Singapore Airlines Decision making