10/18/2011 Homeless to Harvard. Homeless to Harvard is an inspiring story for all of us that tells about Liz Murray who dealt with the typical stresses childhood and then went from living on the streets to graduating from Harvard University. This incredible inspiring story is based on a young girl who becomes homeless at the age of 15 due to her parent’s addiction to drugs and the lack of parental involvement in her life. Although she lacked the stability of a family‚ the challenges she faced throughout
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IBM as a multinational corporation Write about a multinational corporation (MNC) of your choice. Q1. How international is that company? International Business Machines‚ IBM‚ is a multinational computer‚ technology and IT consulting corporation headquartered in New York‚ United States. IBM manufactures and sells computer hardware and software (with a focus on the latter)‚ and offers infrastructure services‚ hosting services‚ and consulting services in areas ranging from mainframe computers to nanotechnology
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L3 Language Literacies Learning Harvard referencing guide UniSA This guide will help you apply the Harvard referencing style to your writing at UniSA. It is designed to help you understand the conventions and principles of this style and make decisions about referencing. There are many different versions of the Harvard style. This guide presents one consistent version for use at UniSA‚ which conforms to the Australian Government standard guidelines presented in Snooks & Co (eds) 2002‚ Style manual
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a long history of ups and downs as IBM. What were some of the keys to its recent success? Can its plan to solve some of the world’s most challenging problems succeed? Why or why not? International Business Machines‚ abbreviated IBM and nicknamed "Big Blue"‚ is a multinational computer technology and IT consulting corporation. IBM manufactures and sells computer hardware and software and offers infrastructure services‚ hosting services‚ and consulting services in areas ranging from mainframe computers
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1) IBM’s transformation from a “product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core
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intelligence part of the brain. 3) Watson would be helpful in certain parts of customer service systems. It could help customers find items they are looking for or diagnose problems that they might be having with a certain item. What the business would have to do is download all of their product information into Watson and then any related information about their market‚ information on fixes‚ etc. After it would be supplied with all that information Watson would have to be programmed with responses
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throughout their lifetime. As we saw in the movie “Homeless to Harvard” about a young women named Liz Murray who becomes homeless at the age of 15‚ when her mother died of aids‚ and her father moves to a homeless shelter due to the influence of both drug-addicted parents. Despite everything Liz Murray had gone through in her everyday life and the struggles that she had faced; she was very fortunate to still be a student graduate from Harvard. One of the best universities not just anyone can apply to
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Executive Summary IBM and Accenture are both huge companies and uses five factor DuPont analysis to achieve a return on equity. IBM has a higher return on equity than Accenture‚ and therefore the management are more efficient in generating shareholder value per dollar invested. However both the companies are performing better than the industry average. IBM does also take lesser number of days to convert cash on hand compared to Accenture and industry average. But‚ Accenture is taking more days
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SUBMITTED BY: SWATI AGARWAL ROLL NO-01 PGDB-IB STRATEGY CASE STUDY: IBM Q1. Outline the relevant trends in IBM"s external environment which could have prompted its then CEO to consider long term changes in IBM’s business portfolio. Ans.) IBM’s CEO Samuel J. Palmisano‚ was considering a change in long term change in business portfolio in terms that instead of just using in-house resources for merely selling and servicing technology‚ they could help big conglomerates
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CUSTOMERS’ SATISFACTION IN AFTER SALES SERVICE –CONSUMER DURABLE GOODS -A CASE STUDY OF AIR CONDITIONERS This study is about finding the factors affecting customer satisfaction‚ extent and level of prevalent after sales service in regard to consumer durable goods. For purpose of in depth study of the relevant issues one of such item “Air Conditioner” has been chosen keeping in view the latest craze‚ flooding of advertisement alluring the existing and potential customers. The study described
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