International Business Machines- 2007 Case Study Reported By: ALARCON‚ Lyanne V. CRUZIN‚ Richelle Ann DIA‚ Minette SACE‚ Carla I. Introduction IBM was founded in 1888 as Herman Hollerith and the Tabulating Machine. It was incorporated in 1911 as “Computing-Tabulating Recording Co.” The company later changed its name to International Business Machines (IBM) Corporation in 1924 after becoming a Fortune 500 Company. Also known as “Big Blue‚” IBM has won several accolades.
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Introduction:In 2000 the Microelectronics division of IBM found itself struggling as an unexpected rapid rise of demand overwhelmed the company’s capacity. Chris King and her team had put a lot of effort and time into making the Network Technology Unit into what it had become. King and her team had started out by setting very bold targets (a BHAG if you will) of achieving growth levels that were unimaginable at the time and most importantly of becoming a leader in the business of microchip technology
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IBM CASE STUDY - DECADE OF TRANSFORMATION The IBM’s rise to the top and its abrupt fall followed by its decade of transformation‚ boldly highlights the importance of a solid strategy IBM was the synonym for greatness and profitability during early 1990’s but the lack of company’s ability to foresee into the future & its internal issues cost the company bigtime.It registered its first loss during 1991 mainly due to its inability to adopt to the customer centric PC industry. Phase 1: Incremental Improvement
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1. The SWOT analysis for IBM’s Smarter Planet initiative is as follows: Strengths: 1. IBM has high quality and efficient employees who satisfy all the customers’ needs and want. 2. IBM is a well-known brand name in the world. Weaknesses: 1. IBM seems to focus only on big companies whereas there are a large number of small and medium companies around the world. 2. They are exploring new products in complex markets which might make changes difficult. Opportunities: 1. Offering new technologies
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Q. 01. What does service mean to IBM? Answer: Thomas Watson IBM’s founder. `IBM means to service’. IBM defines itself as a service company and the corporate philosophy articulated by Watson was not just to be a good service company‚ but to be the best service company in the world. IBM chairman stated‚ "We have changed our technology‚ changed our organization‚ changed our marketing and manufacturing techniques many times and we accept to go on changing. Service such as project management‚ application
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IBM Corporation In the seven years (since 1994)‚ that Lou Gerstner reigned over IBM‚ the company’s earnings per share increased an average of 27% per year. This remarkable increase in earnings did not go unnoticed by the securities markets. Indeed‚ the company’s market value grew from less than $30 billion to over $200 billion during the period. Use the following financial statement data to: 1. Decompose IBM’s ROE (by quarter) and discuss the factors (and trends) that contribute to Big Blue’s profitability
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Transforming into Divisions 5 Emerging Business Opportunity at IBM 5 Organizational Evolution and Adaptation 7 Horizon 1: 7 Horizon 2: 7 Horizon 3: 8 Selection Criteria for Staff: 8 Porter 5 forces 9 Conclusion: 10 Bibliography 12 Exhibits 13 Process Of Innovation 13 POTER 5 Forces 14 Executive Summary: The IBM cooperation was founded in the year of 1911 and for many years‚ it was the world’s leading computer company. Over all of these years‚ IBM grew constantly‚ but suddenly in 1991‚ the company stopped
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formed between the Earth‚ the moon and the shadow during lunar eclipses. When an object passes in the course of another object’s shadow is when eclipses happen. Any kind of shadow consists of two parts. First is the umbra which is region of total shadow while the penumbra is the external region of partial shadow. Compared to the moon‚ the Earth’s shadow is very big. Since the shadow is very big this can cause a total lunar eclipse to last about 1 hour and 45 minutes. For example the moon passes
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Minimizing Customer Waiting Costs for Rental Vehicle Providers using Threshold Reservation Policies Jennifer A. Pazour Debjit Roy Abstract: Vehicle rental providers offer differentiated services to reserve and walk-in customers. In this research‚ we study one such service differentiation strategy‚ a vehicle threshold policy‚ which is to hold vehicles for reserve class customers in anticipation of their future arrivals. To consider the impact that vehicle threshold policies have on reserve and walk-in
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1. How would you define “business process management” based on this video and text reading? How would you compare it to business process re-engineering‚ continuous improvement‚ and total quality management approaches? Business process management is an approach to business in which aims to continuously improve and manage business processes. Business process management focuses on process improvement‚ process efficiency and effectiveness‚ and management control over processes. 2. What are the major
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