IBM Business Consulting Services CRM done right: executive handbook for realizing the value of CRM deeper Reference guide By: Steve LaValle and Brian Scheld Contributors: Adam Klaber‚ Ralph Schuler‚ Rod Bryan‚ Christian Petross‚ Therese McNicholas‚ and Christopher Nickerson Introduction Contents Customer Relationship Management (CRM) has changed dramatically throughout its dynamic transformation from a conceptual framework to a core business function. The imperative to understand
Premium Customer relationship management Management
SmartMobility Management Information System for Transportation (MIST) Version 5 Solution description: MIST is Telvent’s most advanced software platform for integrated traffic control and advanced transportation systems management. MIST is a proven‚ powerful and cost-effective solution used by transportation managers to minimize congestion‚ enhance safety‚ respond to incidents‚ and improve operations. Detailed solution description As part of Telvent’s SmartMobility Suite of products for managing
Premium Management
IBM Software Database management solutions for the era of big data Manage‚ optimize and increase availability of your IBM DB2 for Linux‚ UNIX and Windows database and applications— delivering valuable intelligence to help your business users make informed decisions‚ fast Database management solutions for the era of big data 1 Introduction Accelerate development 2 Optimize performance 3 4 Increase availability 5 Give your business a competitive edge Database
Premium Data management SQL Data warehouse
Strategic Alliance —Case Study of Lenovo and IBM By Lili Jiang Dissertation submitted to the University of Nottingham Business School‚ in partial fulfillment of the requirements for the degree of Master of Science in International Business September 2007 ACKNOWLEDGEMENTS First of all‚ I would like to thank my supervisor Bernard Leca for his support and very help advices throughout this research. Then I would like to thank my family for giving me this opportunity to study abroad
Premium Qualitative research Brand Quantitative research
Amyotrophic lateral sclerosis‚ also known as Lou Gehrig’s disease or ALS for short‚ is a progressive degeneration of the motor neurons of the central nervous system‚ leading to wasting of the muscles and paralysis. It is called Lou Gehrig’s disease because it wasn ’t really heard of until the famous baseball player of the New York Yankees made his speech about how he had been diagnosed with ALS. ALS can be deceiving when it comes to it’s symptoms.
Premium Amyotrophic lateral sclerosis Spinal cord Brain
about the bad break I got. Yet today I consider myself the luckiest man on the face of the earth” (Speech 1). Lou Gehrig‚ went from being a big time baseball player to receiving ALS‚ he rose above it and became one of the most inspirational people in the world. Lou is also a very heroic figure because of his baseball career‚ being diagnosed with ALS‚ and his long lasting legacy. During Lou Gehrig’s career‚ he was a dominant baseball player and an influential figure. Also During his career‚ he was
Premium Amyotrophic lateral sclerosis New York Yankees Major League Baseball
Lou Gehrig Baseball Legend Lou Gehrig‚ one of the greatest players of all time‚ struggled to make it in the big leagues. Although he did grow up in a normal family‚ the beginning of his career was rough. As he settled into the MLB‚ his career was one to remember. He really gave New York something to brag about. Towards the end of his career‚ an untimely sickness affected his life in the worst way possible. Lou Gehrig was born in Yorkville‚ Manhattan in 1903. His parents both emigrated from
Premium Major League Baseball Babe Ruth Baseball
In IBM: * Early 1990’s: decentralized geographic and functional departments * Mid-late 1990’s: Distribution and logistics functions centralized into a global organization with world-wide responsibility * Early 2000’s: merger of Customer Fulfillment‚ Procurement‚ Manufacturing‚ and Global Logistics/Distribution functions into a new global Integrated Supply Chain function * Result: cost savings of $5.6B in 2002 and $7B in 2003 * A Case study on IBM * IBM developed
Premium Supply chain management
Introduction IBM is one of the most successful technology and consulting companies in the world. In 2012‚ its brand name is in second place in international brand equity rankings‚ just behind Coca Cola. With its 433‚362 employees it is operating in 170 countries and able to generate profit of $15.85 billion per year. The company itself has been founded in 1911 trough a merger of three technology companies. In 1924‚ the company’s name was changed to International Business Machines‚ abbreviated to IBM. Initially
Premium IBM Human resource management
Statements 17 1. Scope of the Analysis 17 2. Examining Credit Worthiness of IBM 17 2.1.1. Short Term Paying Ability 17 2.1.2. Long Term Solvency 22 3. Examining IBM Stock as a Investment Opportunity 23 Part 3: Conclusion 25 References 27 Appendix 1: Calculations for Financial Analysis 28 Part 1: Qualitative Analysis 1. Company Profile International Business Machines Corporation (IBM)‚ founded in 1911‚ is an American multinational technology and consulting corporation
Premium Balance sheet