Title: Case # 15 The Fall of IBM and Case #16 IBM in 2009 Objective To be the world’s leading mainframe and software Service Company that offers its customers professional innovative services that deliver value by providing them with state of the art solutions that leverage IBM’s industry and business process industries. Problems During the mainframe system era‚ IBM’s competitors began selling cheaper and high performing IBM compatible central processing units that posed a threat
Premium Mainframe computer
Restoration of treaty making (ended by Congress in 1871). Establishment of a treaty commission to make new treaties (with sovereign Native Nations). Indian leaders to address Congress. Review of treaty commitments and violations. Unratified treaties to go before the Senate. All Indians to be governed by treaty relations. Relief for Native Nations for treaty rights violations. Recognition of the right of Indians to interpret treaties. Joint Congressional Committee to be formed on reconstruction of
Premium Human rights Women's rights Native Americans in the United States
IBM CASE STUDY - DECADE OF TRANSFORMATION The IBM’s rise to the top and its abrupt fall followed by its decade of transformation‚ boldly highlights the importance of a solid strategy IBM was the synonym for greatness and profitability during early 1990’s but the lack of company’s ability to foresee into the future & its internal issues cost the company bigtime.It registered its first loss during 1991 mainly due to its inability to adopt to the customer centric PC industry. Phase 1: Incremental Improvement
Premium Management The Current
the accelerating media industry‚ discovering relevant business insights within the chaos of available information can lead to substantial competitive advantage". 2. Explain why it might be useful to have detailed Web site metrics like those IBM provides. It is helpful to have detailed Web site metrics because it allows the company to see customer behaviors and in turn be able to make business decisions based on the data. Collecting data‚ connecting the data together and leveraging it. That
Premium Decision making World Wide Web Business intelligence
1) IBM’s transformation from a “product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core
Premium IBM Advertising
Customer equity is a result of customer relationship management. Customer equity is the total of discounted lifetime values of all of the firms customers. In layman terms‚ the more loyal a customer‚ the more is the customer equity. Firms like McDonalds‚ Apple and Facebook have very high customer equity and that is why they have an amazing and sustainable competitive advantage. Customer Equity is made up of three components. Value Equity‚ Brand Equity and Relationship Equity. Value Equity
Premium Marketing Customer service Public relations
Starwood Hotels and Resorts Case Summary Starwood and its competitors Vision and Mission Statement Vision At IBM‚ we strive to lead in the invention‚ development and manufacture of the industry’s most advanced information technologies‚ including computer systems‚ software‚ storage systems and microelectronics. We translate these advanced technologies into value for our customers through our professional solutions‚ services and consulting businesses worldwide. Create experiences that combine
Premium Financial ratio Financial ratios
solutions to IT issues. It also undertakes research for new technologies‚ both software and hardware and thus transforming them into new products. IBM was incorporated in the State of New York on June 16‚ 1911 as the Computing-Tabulating-Recording Co. (C-T-R). In 1924‚ C-T-R adopted the name International Business Machines Corporation. [ibm.com: 2011]. In 2010‚ IBM was ranked the 20th biggest firm in the US by Fortune Magazine. It currently employs 400‚000 people‚ working in different fields providing various
Premium Inflation Financial ratios Profit
promotion result in dilution of brand equity What is Brand? A brand is a product‚ service‚ or concept that is publicly distinguished from other products‚ services‚ or concepts so that it can be easily communicated and usually marketed. A brand name is the name of the distinctive product‚ service‚ or concept. Branding is the process of creating and disseminating the brand name. “The value of a brand establishes the positive differentiation that the name of the brand has over the clients reactions
Premium Brand Brand management
Statements 17 1. Scope of the Analysis 17 2. Examining Credit Worthiness of IBM 17 2.1.1. Short Term Paying Ability 17 2.1.2. Long Term Solvency 22 3. Examining IBM Stock as a Investment Opportunity 23 Part 3: Conclusion 25 References 27 Appendix 1: Calculations for Financial Analysis 28 Part 1: Qualitative Analysis 1. Company Profile International Business Machines Corporation (IBM)‚ founded in 1911‚ is an American multinational technology and consulting corporation
Premium Balance sheet