1. How would you define “business process management” based on this video and text reading? How would you compare it to business process re-engineering‚ continuous improvement‚ and total quality management approaches? Business process management is an approach to business in which aims to continuously improve and manage business processes. Business process management focuses on process improvement‚ process efficiency and effectiveness‚ and management control over processes. 2. What are the major
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M.B.A. DEGREE EXAMINATION‚ NOV/DEC 2006 Third Semester BA 1701 – INTERNATIONAL BUSINESS MANAGEMENT (Regulation 2005) Time : 3 Hours Maximum: 100 Marks PART A – (10*2=20 Marks) 1. What is the principal economic basis for international trade?
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NIILM Center for Management Studies 2009-11 Rajesh Kumar Singh Roll No 29084 Production and Operation Management Assignment Question: Discuss operations strategies of three companies. Answer: Operational Strategy: Amazon.com Introduction: Amazon.com has become the largest customer friendly online retailer and provides one click purchase facility to its wide range of products including books‚ music‚ toys‚ gifts‚ electronics etc. For 2011 Amazon’s net sales documented the value of $48077
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Principles of marketing chapter 1 Marketing is: managing profitable customer relationships. The twofold goal is: 1. To attract new customers by promising superior value. 2. Keep and grow current costumers by delivering satisfaction. Old marketing sense: telling and selling New marketing sense: satisfying customer needs Marketing starts before the product is produced and goes on throughout the product’s life. Definition marketing in the business context: a process by which companies
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With Porter five forces framework‚ we identify the sources of competition facing IBM:-1.Threat of new entrantsHigh capital requirement needed to fund R&D and assets make the threat of new entrants relatively low. IBM spends large amount of funds annually for R&D‚ in order to constantly introduce new high-technology and innovative products and solutions to market to maintain its’ competitiveness‚Tougher for new entrants to achieve economies of scale due to experience curve effect. In addition‚ Consumers’
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The Falklands War was a small 10-week war between Argentina and the United Kingdom over two British oversee territories that were in close proximity to Argentina. On April 2‚ 1982‚ Argentina invaded and began to occupy the territory in an attempt to establish sovereignty as it had claimed the islands as theirs. Three days later‚ Margaret Thatcher sent a British naval force to engage the Argentina military. The British claimed that the territory belong to them since colonization of the islands in
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Comparison of CB between Argentina and Hong Kong HK main event In 1983‚ Hong Kong established her Currency Board. Hong Kong dollar (HKD) has pegged with the US dollar (USD) at a rate of USD1 to HKD7.8. The major event that assaulted Hong Kong CB was the 1997 Financial Crisis. During that crisis‚ speculator attacked HKD by short selling them. Speculators used hedge funds and attacked the Hang Seng Index (HSI) at the same time. Although the HK government already imposed penalty on “repeated borrowers”
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Individual Assignment Total Quality Management (TQM) in Organizations Case Study: IBM Submitted by Meric Oztekin DEFINITION OF TOTAL QUALITY MANAGEMENT Firstly‚ I would like to give few definitions of total quality management (TQM) in order to get a better understanding in this topic. Different authors have given various definitions of TQM. As defined by ISO‚ TQM is a management approach of an organization‚ centered on quality‚ based on the participation of all its members and aiming at long-term
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series of articles on corruption in Russia’s Education system. Peter Finn’s article on “Taking on Russia’s Ubiquitous Bribery‚” describes the corrupt education environment at I.M. Sechenov First Moscow State Medical University (SFMSMU). SFMSMU is one of the Russia’s best known medical schools. Medical students could pay professors in exchange for passing grades on exams. Bribery at SFMSU is common at the university; students even have a price chart in determining what grades they will get for the
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1) Pick a company (or a brand‚ institute‚ city or government….) which can be a client of IBM and describe three (3) specific benefits the Smarter Planet initiative can provide to the organization. Wal-Mart; (i) By managing and organizing Wal-Mart’s huge database through database management which will be help keep better track of inventory levels‚ merchandise assortment and product pricing. (ii) Help Wal-Mart better analyze buying behavior through implementation of smart systems. (iii) Increased
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