IBM: The Corporate Service Corps Group 3: Flora‚ Mark‚ Tom‚ Larry‚ Peter July 2012 Content 1. Case Introduction 2. Questions and Answers 3. Summary 4. Take away 1. Case Introduction 1.1Background: International Business Machines‚ abbreviated IBM‚ is a multinational computer technology and IT consulting corporation headquartered in Armonk‚ New York‚ United States. The company is one of the few information technology companies with a continuous history dating back to
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customers) - Right investment to S/360 - Success of PC - Great reputation -> attract top talent Factors led to its problems during the late 1980 and earry1990s: - Did not keep in touch with customers - Didn’t understand market need (fewer purchase IBM mainframes) - Marketing effort missed the mark - Turf battles between autonomous divisions - Spending too much on fixed cost (building‚ data processing cost‚ ..) - Management IT problems such as poor internal IT problems - Products complexity and
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Mission Statement-Suitability for IBM The mission statement of IBM is suitable for the organization‚ and that not only because it sufficiently refers to the features a mission statement must have‚ but also because it expresses a spirit of success‚ teamwork and customer consideration‚ a spirit that only big companies can generate. Mission Statement-Strengths and weaknesses Though much important a mission stetement is‚ it can develop some strengths and weaknesses regarding mostly the customers
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TERM PAPER: IBM SUPERCOMPUTER‚ WATSON IBM Supercomputer‚ Watson Watson uses two thousand eight hundred and eighty processor cores to perform its calculations. This is made possible by the use of ninety IBM Power 750 Express servers which contain eight quad core processors. So each server contains thirty two processor cores and there are ninety servers to combine to make the two thousand eight hundred and eighty processor cores that make up Watson’s brain . So what
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IBM in the 21st Century: The Coming of Globally Integrated Enterprise (Case Study) By: Shareeki Smith Boston University "IBM in the 21st Century: The Coming of the Globally Integrated Enterprise‚" HBS case 9-308-105‚ October 7‚ 2009 Abstract In this Case Study‚ IBM illustrates a great example of taking a company to a global level by providing great leadership and making great decisions. IBM was able to notice their opportunity to provide their services outside the US and put together a
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IBM Business Consulting Services IBM Strategy and Change Services — Operations Strategy Helping clients with critical business issues Clients look to Operations Strategy for help with these critical business issues: • Cost efficiency and performance improvement • Focus on company’s core business • Increasing shareholder value • Continuous process improvement • Maintaining competitive edge • Improving customer service quality Drawing on the strength of the full Highlights strategy and change
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market. Opportunities The major opportunities for IBM come with the frequent changes in technology. In a technologically driven society‚ new products are launched frequently. These open new markets for the corporation to develop and thus increase revenues. As it has huge strength in its innovation and development the opportunity is rife for IBM to enter these markets. Threats The main threats to IBM are its competitors and the industry IBM is in. As with the growth of any industry‚ the competition
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John Patrick/IBM Apr 12‚ 2002 Share on facebookShare on twitterShare on emailShare on pinterest_shareMore Sharing Services As IBM’s chief Internet technology officer‚ John Patrick leads the company’s efforts in conceiving and developing the next generation of Internet products and processes. Beyond his official job description‚ however‚ Mr. Patrick is considered by many to be IBM’s Internet visionary‚ or dreamer: Business 2.0 has named him one of the industry’s most intriguing minds
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SUBMITTED BY: SWATI AGARWAL ROLL NO-01 PGDB-IB STRATEGY CASE STUDY: IBM Q1. Outline the relevant trends in IBM"s external environment which could have prompted its then CEO to consider long term changes in IBM’s business portfolio. Ans.) IBM’s CEO Samuel J. Palmisano‚ was considering a change in long term change in business portfolio in terms that instead of just using in-house resources for merely selling and servicing technology‚ they could help big conglomerates
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1. Articulate the business environments and key issues the case is trying to address. IBM provides business and IT solutions to help clients become more efficient and competitive. They use 5 major lines of business; global business services‚ global technology service‚ system and technology‚ software‚ and global financing. IBM transformed the knowledge sharing approach so that the access to information is easier for their employees. In so doing quicker service for their clients. 2. Provide
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