“product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core businesses‚ redesigning the metrics
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Few companies have had such a long history of ups and downs as IBM. What were some of the keys to its recent success? Can its plan to solve some of the world’s most challenging problems succeed? Why or why not? International Business Machines‚ abbreviated IBM and nicknamed "Big Blue"‚ is a multinational computer technology and IT consulting corporation. IBM manufactures and sells computer hardware and software and offers infrastructure services‚ hosting services‚ and consulting services in areas
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International Business Machines‚ abbreviated IBM and nicknamed "Big Blue" (for its official corporate color) was incorporated in the State of New York on June 16‚ 1911‚ is a multinational computer technology and IT consulting corporation headquartered in Armonk‚ New York‚ United States. Now‚ the chairman and CEO of IBM Company is Samuel J Palmisano. IBM manufactures and sells computer hardware and software‚ and offers infrastructure services‚ hosting services‚ and consulting services in areas ranging from mainframe
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69134 | Table of contents 1. Introduction 3 2. Business history 3 3. IBM 4 4. Problem identification 6 5. Analysis 8 6. Personal conclusions and lessons learned 10 7. Recommendations 11 8. IBM nowadays 12 9. Bibliography 13 10. Group elements evaluation 13 1. Introduction IBM‚ the biggest IT company in the world‚ from more than 80 years is the lider in supporting the innovation in business. The company offers complex solutions‚ adjusted to customers requirements. In 2002 this
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Competitive Position of IT Company: International Business Machines (IBM) Case Study I. Introduction: The Company that has been chosen for this case study is International Business Machines abbreviated IBM. This company was founded by Herman Hollerith in 1896 as the Tabulating Machine Company. It was later incorporated as the Computing Tabulating and Recording Corporation on June 16 1911. The Company was listed in the New York Stock Exchange in 1916 and one year later the Canadian and South
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STUDY: IBM Q1. Outline the relevant trends in IBM"s external environment which could have prompted its then CEO to consider long term changes in IBM’s business portfolio. Ans.) IBM’s CEO Samuel J. Palmisano‚ was considering a change in long term change in business portfolio in terms that instead of just using in-house resources for merely selling and servicing technology‚ they could help big conglomerates rethink‚ remake and even run their business i.e.‚ venture into business consulting and outsourcing
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ETHICS IN CONSULTING Ethics is not just a vague theory but a working concept that can have an important and real effect on your consulting practice. Ethics is not simply a matter of obeying the law; it goes much beyond this. You will also see that the ethical problem is not simple‚ and yet it is one you will face frequently during your work as a consultant. Ethics defined Ethics are about moral evaluations of decisions as to whether they are right or wrong on the basis of socially/culturally
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technology is a billion dollar company with over 58000 employees all around the world. Infosys operates in a number of business ventures that range from banking to retail and services provided by the company mainly focuses on end to end IT solutions. The company in 2004‚ established a strong brand equity and began to look for ways to combine its excellent reputations with service by launching a consulting unit. The company did not believe in acquiring existing companies as they thought it was not a
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Relative Size in the Industry IBM is part of the technology sectors in the diversified computer systems industry (IBM: Summary for International Business Machines- Yahoo! Finance). The market cap is 254 billion with IBM making up 218.6 billion. IBM is the largest company relative to the diversified computer systems industry. In a less specific industry of computers IBM only trails Microsoft Corporation by 12 billion dollars ("International Business Machines Corp."). Because of IBM’s large size
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multinational company which is involved in the development of Information Technology infrastructure along with providing solutions to IT issues. It also undertakes research for new technologies‚ both software and hardware and thus transforming them into new products. IBM was incorporated in the State of New York on June 16‚ 1911 as the Computing-Tabulating-Recording Co. (C-T-R). In 1924‚ C-T-R adopted the name International Business Machines Corporation. [ibm.com: 2011]. In 2010‚ IBM was ranked the
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