History‚ development and growth: International Business Machines (IBM) Global Services in operating in a changing environment‚ Sine December 1996‚ when IBM established IBM Global Services (IGS)‚ had achieved outstanding business result.IGS had grown faster than the industry‚ and IBM Global Services was then widely recognized as the largest computer services company in the world. Being led by its CEO Mr. Gerstner‚ IGS is facing a changing tide where they must make a strategic decision to either
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Nancy A. Woolever‚ SPHR Randy MacDonald Richard Calo Michelle Rzepnicki Katya Scanlan Jihee Lombardi Copy editing: Design: © 2010 Society for Human Resource Management. John W. Boudreau‚ Ph.D. Development of this case was made possible by a grant from the Society for Human Resource Management and the National Academy of Human Resources. Information presented was current as of the time the case was written. Any errors are solely the author’s. Note to Hr faculty and instructors: SHRM cases and modules
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1) IBM’s transformation from a “product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core
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Division A ISCS WAKAD GROUP- ROLL NO 41-50 A-41 NEHA PATIL A-42 POOJA SHARMA A-43 PRADEEP SHARMA A-45 PRASHANT SHARMA A-46 PREETI RANI A-47 PRIYANK JAIN A-48 RAHUL SHARMA A-49 RAJAN A-50 RAVIJ SHAH SPIN SELLING APPROACH [pic] [pic] What is the Goal of Questioning? • To uncover needs – Implicit needs – Explicit needs – Implicit need – a statement of a buyer’s problem‚ dissatisfaction or difficulty with a current situation – Explicit
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Why Keep Fighting There were countless nights where I stood in my bedroom or in the garage‚ with a pillow pushed onto my face and screamed at the top of my lungs hoping that it would cause my father to stop shouting at my mother and denigrating her personality and physical appearance. At the time‚ I thought that every nightmare I had was coming true all at once. I began to feel depressed and timid of what the future had ahead for me and it led me to push away my friends and family and abandon every
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New Technology in Our Society Everyone likes to have a new technology. Actually‚ today almost all people in our society have a new technology. However‚ they do not use it effectively. The new technology like cell phones‚ computers‚ and DVDs are very useful. Nevertheless‚ not all people know that‚ because they have limited their uses in things that are not useful. I believe that new technology has benefits to our society. Some people argue that using new technology makes people lazier or affect
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IBM Software Database management solutions for the era of big data Manage‚ optimize and increase availability of your IBM DB2 for Linux‚ UNIX and Windows database and applications— delivering valuable intelligence to help your business users make informed decisions‚ fast Database management solutions for the era of big data 1 Introduction Accelerate development 2 Optimize performance 3 4 Increase availability 5 Give your business a competitive edge Database
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CHAPTER 1 - GLOBALIZATION โลกาภิวัตน์ (Globalization) คือ ผลจากการพัฒนาการติดต่อสื่อสาร การคมนาคมขนส่ง และเทคโนโลยีสารสนเทศ อันแสดงให้เห็นถึงการเจริญเติบโตของความสัมพันธ์ทางเศรษฐกิจ การเมือง เทคโนโลยี สังคมและวัฒนธรรมที่เชื่อมโยงระหว่างปัจเจกบุคคล ชุมชน หน่วยธุรกิจ และรัฐบาล ทั่วทั้งโลก ซึ่งทำให้เกิดกระบวนการที่ประชากรของโลกถูกหลอมรวมกลายเป็นสังค มเดี่ยว ประกอบด้วย 2 ชนิด คือ Globalization of Markets และGlobalization of Production Globalization of Markets คือ การที่ตลาดในโลกมีความคล้ายคลึงกันมากขึ้น
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deal; Now people just sign on to sites like EBay and Craig’s list to find people selling things that they are interested in purchasing. Although there are many benefits to using sites like those or even to be able to look into local sales online‚ but there are also some down sides to this type of buying and selling on the internet. In this paper‚ we are going to discuss the advantages and disadvantages of buying and selling online. There are many advantages to shopping online‚ whether it is through
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IBM Corporation In the seven years (since 1994)‚ that Lou Gerstner has reigned over IBM‚ the company’s earnings per share have increased an average of 27% per year. This remarkable increase in earnings‚ has not gone unnoticed by the securities markets. Indeed‚ the company’s market value has grown from less than $30 billion to over $200 billion during this period. Use the following financial statement data to: 1. Decompose IBM’s ROE and discuss the factors (and trends) that contribute to Big Blue’s
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