IBM: The Corporate Service Corps Group 3: Flora‚ Mark‚ Tom‚ Larry‚ Peter July 2012 Content 1. Case Introduction 2. Questions and Answers 3. Summary 4. Take away 1. Case Introduction 1.1Background: International Business Machines‚ abbreviated IBM‚ is a multinational computer technology and IT consulting corporation headquartered in Armonk‚ New York‚ United States. The company is one of the few information technology companies with a continuous history dating back to
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Few companies have had such a long history of ups and downs as IBM. What were some of the keys to its recent success? Can its plan to solve some of the world’s most challenging problems succeed? Why or why not? International Business Machines‚ abbreviated IBM and nicknamed "Big Blue"‚ is a multinational computer technology and IT consulting corporation. IBM manufactures and sells computer hardware and software and offers infrastructure services‚ hosting services‚ and consulting services in areas
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“product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core businesses‚ redesigning the metrics and reward
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history 3 3. IBM 4 4. Problem identification 6 5. Analysis 8 6. Personal conclusions and lessons learned 10 7. Recommendations 11 8. IBM nowadays 12 9. Bibliography 13 10. Group elements evaluation 13 1. Introduction IBM‚ the biggest IT company in the world‚ from more than 80 years is the lider in supporting the innovation in business. The company offers complex solutions‚ adjusted to customers requirements. In 2002 this outsourcing giant was facing a new business opportunity. Its CEO
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What are the strengths and weaknesses of the five main advertising media? Advertising is a communication its soul purpose is to inform customers about various products and services and how to obtain and use them. Advertising is a business and its messages are conveyed to the farthest places on Earth. It uses all major medium to deliver its messages including television‚ movies‚ newspapers‚ radio‚ magazines‚ video games‚ the internet and billboards. Most advertisements are often placed by an advertising
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IBM Business Consulting Services CRM done right: executive handbook for realizing the value of CRM deeper Reference guide By: Steve LaValle and Brian Scheld Contributors: Adam Klaber‚ Ralph Schuler‚ Rod Bryan‚ Christian Petross‚ Therese McNicholas‚ and Christopher Nickerson Introduction Contents Customer Relationship Management (CRM) has changed dramatically throughout its dynamic transformation from a conceptual framework to a core business function. The imperative to understand
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Enterprise Introduction Framed by the year 2009‚ the International Business Machines Corporation (hereafter IBM) aims at becoming a ‘globally-integrated enterprise’ and is therefore facing the act of balancing between being deeply connected (in order to provide value for customers and society) and yet above the fray (to avoid divisive controversies). Over its nearly 100 year history‚ IBM moved from international (exporting form the U.S.) to multi-national (with subsidiaries in many countries) to
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Statements 17 1. Scope of the Analysis 17 2. Examining Credit Worthiness of IBM 17 2.1.1. Short Term Paying Ability 17 2.1.2. Long Term Solvency 22 3. Examining IBM Stock as a Investment Opportunity 23 Part 3: Conclusion 25 References 27 Appendix 1: Calculations for Financial Analysis 28 Part 1: Qualitative Analysis 1. Company Profile International Business Machines Corporation (IBM)‚ founded in 1911‚ is an American multinational technology and consulting corporation
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1. SWOT analysis for Toyota Introduction Strengths‚ Weaknesses‚ Opportunities‚ and Threats (SWOT) is a popular concept for evaluating an organisation. Conducting SWOT analysis is a common practice that organisations adopt to assess themselves and the industry within which they operate. This is very important given the different forces that exist within the environment the organisation operates. SWOT analysis offers an organisation insights into the areas that needs attention and consequently taking
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References: 1. Gupta C.B (2010)‚ HRM- Publisher (Sultan Chand & Sons) ‚ Changing Nature of work‚ pg no. 38.3 2 3. http://www.ibm.com/ibm/in/en/ on Jun 29‚ 2012 at 04.38 p.m. 4. http://www-07.ibm.com/in/research/‚ 2012 at 09.37 p.m. 5. http://www-07.ibm.com/in/research/laboverview.html on July 22‚ 2012 at 06. 20 p.m. 6. http://www-07.ibm.com/in/careers/diversity.html on August 10‚
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