and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | Cleaning firms | Cleaning company offering cleaning services. This company for
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7 CULTURAL DIFFERENCES BETWEEN THE PRIVATE AND PUBLIC SECTORS We often wish that there were more businessmen in government. That would be good for business and good for government. Yet the experience of those who are drafted into ministerial office from the business community is usually frustrating. The latest example is Digby Jones‚ former Director General of the Confederation of British Industry‚ which represents big business in the UK. In June 2007 he was appointed Minister of Trade by the
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care/education be a public service with universal coverage or a private service? Should public services be privatized? . Currently‚ we are exposed to hear or watch several times in the radio or TV news important political people talking about reforms‚ which is sometimes only a cover way of talking about privatization of previously public services now and again. Defined in the strictest of terms‚ privatization means the sale of public utilities to private concerns. But as Public Works magazine noted
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“Private and public sector management differ only in context‚ but this difference is significant.” George Boyne in his article “Human resource management in the Public and private sectors: An empirical comparison” explains with empirical evidence how even though private and public sector management differs in service ethos but this difference is significant which impacts the tradition‚ culture and practises of both the sectors. Over the past two decades many different interpretations and perceptions
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How has New Public management (NPM) affected the public services? To what extent has its impact been beneficial? The development of ‘new public management’ (hereafter NPM) over the past 20 years is one of the most striking international trends in public administration. It is important to mention that the rise of NPM is linked with other four megatrends in that period‚ namely: - Attempts to slow down government growth and spending (Dunsire and Hood 1989 cited in Hood 1991‚ p.3);
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(2001) explain how the objectives of performance management are; rationalisation‚ more effective systems of financial accountability‚ greater transparency in the operation of these public institutions‚ upgrading of the skills base with modernisation of its functional principles‚ procedures and systems; and. the development of a realistic remuneration policy based on performance (Carlos‚ 2009‚ p731). To discuss the development of performance management‚ I could use many examples within the public sector
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Role of the public & private sector of tourism development * Public sector has an influence in tourism business. It is essential to outline the main policy instruments used by governments in order to manage tourism. * Public bodies influence tourism sector either directly‚ through organization with responsibility for tourism‚ which include: establishment of infrastructure‚ information services and creation of tourist attractions and facilities. Or‚ indirectly‚ through foreign policies
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Assessment Record Public Services Programme BTEC Level 3 90 Credit Diploma in Public Services Learner Name Assignment title Crime & Effects on Society Assessor Name Chris Beasley Unit No & title Unit 12.3 – The Effects of Criminal Behaviour Target learning aims Issue date Tryfan 25/1/15 Snowdon 27/2/15 Submission date Tryfan 13/3/15 Snowdon 16/3/15 First submission / resubmission?* Resubmission date** Resubmission authorisation By Lead Internal Verifier Date *All resubmissions
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styles that are used by the public services. I will use relevant case studies and decide the different types of leadership styles that exist and I will comment on their advantages and disadvantages. The dictionary definition of leadership is ‘Rules‚ guides or inspires others.’ The Oxford English Dictionary definition of leadership is: [1] "The action of leading a group of people or an organization‚ or the ability to do this." Leadership Styles used in the Public Services AUTHORITARIAN: This
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Lauren Smith Assignment 1: Understand the need for discipline in the uniformed public services. What is discipline? The will to do the right thing in a timely fashion without getting results. Discipline is knowing right from wrong and the responsibilities for your own actions. Discipline controls a person’s behaviour towards everything in day to day life. If someone has the right discipline it will then contribute to keeping that person in line to ensure you get where you want in life. Having
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