identify Brad’s major customers • prepare a customer service policy for Brad’s business • prepare a standard for handling complaints • prepare a work instruction for handling a complaint • give an example of how you would change an element of the customer service system in response to the complaint about the quality of the meals • outline how you would change the work culture in the kitchen • outline how you would evaluate the customer service Brad’s Holiday Retreat gives in the future BSB40207
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Explain how using an individual’s care plan contributes to working in a person centred way Explain why it is important to work in a way that embeds person centred values Explain how using an individual’s care plan contributes to working in a person centred way Describe 2 different ways how you find out about‚ and then take into account the history‚ preferences‚ wishes and needs of an individual when planning care and support. Define what is meant by active participation. Describe ways of encouraging
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Opinions and Social Pressure In “Opinions and Social Pressure “(Solomon E. Asch)‚ author shows that: Group pressure can Influence an Individual to deny the evidence of their own senses. The author supports the main Idea ‚ by using experimental studies with individuals and showing that when put in group settings and asked to answer questions‚ which make their answers the minority answer. In the first study seven to nine college students gathered for a “psychological experiment”. The
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Pressures Students Face Imagine sitting in a classroom full of college students. They are from all walks of life. What could possibly be going on in the heads of those students? For instance could it be about the girl or boy that they have a crush on? Maybe they are wondering what they will do after school today? No‚ most of these students are working jobs to pay bills and tuition for the college they are attending. Also trying to maintain a good grade average which has to be a C or higher. These
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influence of peer pressure Peer pressure is followed by a negative connotation as negative influence. Most people think of peer pressure as influence to do negative things like smoking‚ taking illicit drugs‚ drinking alcohol‚ having promiscuous sex‚ engaging in criminal behavior‚ involvement in violence‚ joining gangs‚ and so on. However‚ there is always that dual perspective of negatives and positives towards the subject. When you glance at the positive affirmations of peer pressure such as influencing
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In the passage‚ “Opinions and Social Pressure‚” social psychologist Solomon Asch conducted a study to discover the influences that a majority may have on an individual. Asch discovered a vast amount of people conformed under group pressure‚ and discovered that others may also go against the unanimous majority. Asch wanted to find how group pressure effected individuals and wanted to discover the reach on which social forces played on people’s decisions. One hundred and twenty three male college
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Under Pressure‚ Dubai Company Drops Port Deal 1. Discuss the role of political factors-both in the united states and in Dubai- played in the reversal of the port deal. Solution: This case talks about the disparity of the American political parties against the ownership of port operation by the state owned Dubai company. The republicans and Democrats being the opposition party were disfavoring the sale of some terminal port operation to DP World an Arab state company. Even though
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Acting under Pressure: How Management Accountants manage Ethical Issues Some of the professionals or even not yet professionals may face many psychological pressures often without people or resources to turn to for support‚ or the knowledge and skills to effectively manage these pressures. A great mind being an optimistic can help you a lot in terms of handling these pressures for you to be able to work properly. In contrast with this‚ a pessimistic mind will lead you no way. Leaders who want
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Identify the strengths and weaknesses of discretionary accruals models to identify earnings manipulation: Discretionary Accrual = non-obligatory expense (such as an anticipated bonus for management) that is yet to be realized but is recorded in the account books. Accrual Accounting = an accounting measure that measures the performance and position of a company by recognizing economic events regardless of when cash transactions occur. The general idea is that economic events are recognized
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watch television‚ they are exposed to what the articles‚ pictures and the media think how they should look. Even though mass media does not take full responsibility‚ advertising influences young girls to develop eating disorders because they feel pressure to stay thin and ads use thin women to promote beauty products and diet supplements. Here are some basic facts about eating disorders. According to National Eating Disorders Organization (2005) eating disorders‚ such as anorexia‚ bulimia‚ and
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