Sammanfattning – KURS 190: FÖRETAGANDE – OPERATIONS MANAGEMENT – VT08 Operations management p. 3-35 What is operations management? Operations management is the activity of managing resources which are devoted to the production and delivery of products and services. 3 core functions Marketing function – communicating the products to the market. Product/service development function – creating new products/services. Operations function – fulfilling customer requests. Support functions
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Source: Honda Motor Company Introduction If any operation wants to understand its strategic contribution it must answer two questions. First‚ what part is it expected to play within the business - that is‚ its role in the business? Second‚ what are its specific performance objectives? Both these issues are vital to any operation. Without an appreciation of its role within the business‚ the people who manage the operation can never be sure that they really are contributing to the long-term success
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operation management • Executive Summary Operation management is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Somerset furniture company’s global supply chain was getting lose its competitive edge and even faced shipments delayed by as much as 40%. The company prides itself on customer service and fears that late deliveries to its customers would harm its credibility and result in lost customers and excessive
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The Tenerife airport terminal debacle was a lethal runway crash between two Boeing 747s on Sunday‚ Walk 27‚ 1977 at Los Rodeos Airplane terminal (now Tenerife North Airplane terminal) on the Spanish island of Tenerife‚ one of the Canary Islands. The accident murdered 583 individuals‚ making it the deadliest mishap in flying history. As a consequence of the intricate communication of hierarchical impacts‚ natural preconditions‚ and perilous acts paving the way to this airplane setback‚ the debacle
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Summary of Hong Kong International Airport Project The documentary video shows an extreme engineering works of constructing the Hong Kong International Airport. This project not only consists of new airport but also consists of super highways‚ tunnels and double Decker suspended bridges connecting to the main city. The construction of this project was definitely tough since only 7 years were given to complete the entire project. In fact‚ this project was estimated to be completed in 15 years.
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Key operations questions Chapter 1 Operations management ➤ What is operations management? ➤ Why is operations management important in all types of organization? ➤ What is the input–transformation– output process? ➤ What is the process hierarchy? ➤ How do operations processes have different characteristics? ➤ What are the activities of operations management? Chapter 2 Operations performance ➤ Why is operations performance important in any organization? ➤ How does the operations function incorporate
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on the World Trade Center was a devastating and traumatizing event‚ it created lasting effects on air travel‚ Homeland security‚ and The Patriot Act by fortifying the United States’ security. I. Before the attack on the nation on September 11th‚ airport security was not as it is today; airlines have become stricter and now requires to follow a number of steps for individuals to be able to travel. A. Traveling to foreign lands quickly became more difficult because of the terrorist attack‚ “The new
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disadvantages to travelling by plane these days even though it really has made a big difference to most people’s lives. Most airports will be situated on the outskirts of the city so once you get off the plane you will still have a bit of a journey before reaching your final destination. And when you take into consideration‚ the fact that you have to wait around in the airport before taking off‚ plane travel can sometimes end up taking you just as long as other types of travel‚ particularly internal
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PGBM03 OPERATIONS MANAGEMENT Module Guide & Study Material Pack Module Leader: Dr Tie Xu SUNDERLAND BUSINESS SCHOOL PGBM03 OPERATIONS MANAGEMENT Welcome to PGBM03 Operations Management This module is designed to give an introduction to that part of the organization which is responsible for creating and delivering its products and services. Organizations only continue to exist if they meet their customers’ requirements. Whilst “Marketing” has the role of identifying these requirements
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1. INTRODUCTION Micro electromechanical systems (MEMS) are small integrated devices or systems that combine electrical and mechanical components. They range in size from the sub micrometer level to the millimeter level and there can be any number‚ from a few to millions‚ in a particular system. MEMS extend the fabrication techniques developed for the integrated circuit industry to add mechanical elements such as beams‚ gears‚ diaphragms‚ and springs to devices. Examples of MEMS device applications
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