identify Brad’s major customers • prepare a customer service policy for Brad’s business • prepare a standard for handling complaints • prepare a work instruction for handling a complaint • give an example of how you would change an element of the customer service system in response to the complaint about the quality of the meals • outline how you would change the work culture in the kitchen • outline how you would evaluate the customer service Brad’s Holiday Retreat gives in the future BSB40207
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* Identify the four major lines. * (1) The heart line. * (2) The head line. * (3) The life line. * (4) The fate line (not everybody has this). * * 3 Interpret the heart line. This line can be read in either direction (from the pinkie finger to the index finger or vice versa) depending on the tradition being followed. It’s believed to indicate emotional stability‚ romantic perspectives‚ depression‚ and cardiac health. The basic interpretations
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1.1: Identify the current legislation and codes of practice relevant to the promotion of equality and valuing of diversity. In every school‚ they will have a set of policies which will put in place in order to set out the procedures and guidelines in order to ensure that equality is within the school. These policies are extremely important within a school as this will allow all staff and students to understand the importance of equality and so that they take into account rights off all different
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P5 - explain two examples of multi-disciplinary working in the health sector P6 – Explain two examples of multi-disciplinary working in health service provision A multidisciplinary team (MDT) is composed of members of staff from different healthcare professionals with specialised skills and expertise. The members collaborate together to make treatment recommendations that facilitate quality patient care‚ they respond and act fast together to clients who require help from more than one kind of
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abilities and encourage them to participate inn recreational activities‚ show them what options are available to them ‚ give them praise upon there achievements. 2.3 Explain the meaning of goals and targets familiarise them within a plan ‚ identify areas they will aim for as there targets‚ include them in the planning process contribute to building of there self esteem of the children and young persons within your care. When planning a child or young persons goals and targets involve the
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condition‚ the individuals are mistreated harmed or neglected by the other individuals. It is the right of every person that he has the freedom to live without any pressure or stress. Every person has the right that he will feel safe and spends his life without any fear of abuse. There are several forms of the abuse of the vulnerable individuals. Different services are available that provides help in safeguarding the adults. Nursing provides help in the treatment of the vulnerable people. The prevention
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Assessment activity 1 1. Compare and contrast two appropriate techniques that could be used to investigate incidents. You do not have to limit your response to techniques discussed in the text. Which techniques would you favor? Why? Interviews and Inspections can be to investigate incidents. I favor inspections‚ as this is raw data from the incident scene which can be used to draw up scenarios and conclusions. 2. When using questioning techniques to investigate
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Contents Excecutive Summary2 Introduction3 Task 1 – Be able to identify stakeholders and their requirements 4 – 6 Task 2 – Be able to apply and improve quality standards 6 – 8 Task 3 – Be able to promote continuous improvement and change 8 – 9 References & Bibliography10 Appendix 111 Excecutive Summary The department of Electrical/Electronics and Aerospace Engineering‚ as part of
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chlorophyll important for all biological life? It is necessary for photosynthesis which creates food for plants which is food for animals. 4. A. In Part I of the procedure‚ what is the name of the indicator used to identify the presence of CO2? Phenol Red 4. B. What color did the indicator turn after blowing air into the water through the straw? Yellow 5. A. What color did the indicator turn after the tube was placed under a light source for 30 minutes? Light red 5. B. Why did this occur? Because
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Identify the strengths and weaknesses of discretionary accruals models to identify earnings manipulation: Discretionary Accrual = non-obligatory expense (such as an anticipated bonus for management) that is yet to be realized but is recorded in the account books. Accrual Accounting = an accounting measure that measures the performance and position of a company by recognizing economic events regardless of when cash transactions occur. The general idea is that economic events are recognized
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