1.0 Recommendations: 1. Continue the Emphasis on Delivering High and Personal Customer Service 2. Leverage the website for marketing purposes‚ focus on increasing revenues and not necessarily reducing costs. 3. Establish and manage a customer awareness database to be leveraged by all Four Seasons properties. 4. Solicit select feedback from customers regarding use of technology‚ e.g. concerning automated checkout (i.e. should it be an option). 5. Implement a ’Seasons Pass’ - rewards program to
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initiative is to help hospitals to identify poor performance and encourage staff to make improvements where services do not live up to patients’ expectations. Upon leaving hospital‚ patients will be asked: ’How likely are you to recommend our ward/A&E department to friends and family if they needed similar care or treatment?’’ They will be given the choice of six options from ’extremely likely’ to ’extremely unlikely’. Follow-up questions will be asked where appropriate. The answers will be made public
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it appears that majority of physicians are aware about the appropriate PIP/TAZ dosing. However‚ in renally impaired patients‚ all patients received inappropriate dose required adjustment by clinical pharmacist. As per IDSA guideline‚ the recommended duration of antibiotic therapy is for 4-7 days provided that an optimum source control achieved. Our MUE show a median of 7 days of PIP/TAZ use which is consistent with IDSA recommendations. Although PIP/TAZ is a broad spectrum antibiotic‚ the percentage
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Early expanding‚ Stage three – Late expanding‚ Stage four – Low fluctuating and Stage five – Decline) The demographic transition model has both strengths and weaknesses for example some strengths would include that the demographic transition model is a universal concept‚ therefore being able to be applied to every country in the world‚ Another strength would be that the model shows a change over time and can be seen as a predictor‚ with the expectation that every country will progress through the
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accurate list of current medications is generated into a database and is stored as in the patient’s records (Wilson‚ Murphy & Newhouse‚ 2013). This process includes collection of medication history‚ ensuring the medication’s dose and instructions are appropriate‚ and making changes to the medication list (Wilson et al.‚ 2013‚ p. 311). Precise medication reconciliation is important in all setting especially in outpatient oncology because many of these patients have multiple health issues requiring multiple
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Nestles RECOMMENDATIONS Objective Nestles market share of the chocolate/confectionary is currently at 20.0% compared to that of Cadbury at 34.1%. Based on this it is clear that Cadbury is ahead of Nestle in the Chocolate/confectionary department. A big reason for this is chocolate blocks. Cadbury successfully re-launched there Cadbury dairy milk chocolate range in 1996 and it has since become a large seller. So big in fact that
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For the 10 years that the Labour government has been in power‚ it has strived to reduce crime all over the UK. One of the main targets of the Labour Party was the rising number of Anti -Social incidents reported to the police every day. In order to combat this growing phenomenon that is today’s ’Youth Culture’‚ the ASBO was created. The ASBO - or Anti Social Behaviour Order‚ to quote its official name - is a civil order made against a person who has been shown to have participated or initiated in
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NIKE Executive Summary by Lawrence Gimeno Recommendations: Make it count My first recommendation is directed at Nike’s push into digital sports. In my opinion the new accelerometer based Nike+ technology is the birth of a whole new generation of Nike products and an amazing innovation to motivate people to include sports into their everyday life. Nike has attained a leading role in almost every one of the upcoming world wide sporting events‚ such as the 2012 Olympics‚ the 2012 Soccer Euro Cup
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A Continuous Improvement process is an incremental and ongoing approach to improve products‚ processes or services. These efforts generally seek to achieve incremental improvement over time or try to achieve breakthough improvement as an immediate result. Delivery processes are constantly evaluated and improved to increase their efficiency and effectiveness. W.Edwards Deming‚ a poineer in the field of quality saw it as part of the system whereby feedback from the customer is taken and evaluated against
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want the department taking the applications to established a computerized income‚ asset‚ and identify eligibility verification system. The department
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