"Identify the main points of agreed procedures for handling complaints" Essays and Research Papers

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    Once an abused child makes their plight known‚ it is vitally important to understand how vulnerable and sacred that child is feeling‚ coupled with their mistrust towards adults. It is important to exercise great care when handling the situation as your initial response can be critical towards the child’s recovery and future willingness to interact with people. The child requires most of all to believe in the voice of the person to whom they have confided and need very much to hear expressions of

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    Procedures and Protocols for handling‚ storing‚ and monitoring of drugs Procedures and protocols are important to foster a culture that supports safe‚ effective patient care and provision of a healthy work environment. Procedures and protocols should be developed to ensure safe handling‚ storing‚ and accurate monitoring as well as dispensing of medication (Association of New Jersey‚ 2007). This paper describes the procedures and protocols for handling‚ storing‚ and monitoring of drugs. Medication

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    Unit 519 Develop Procedures and Practice to respond to Concerns and Complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own home The complaints policy for E-Spire Healthcare outlines the following aims: To resolve concerns / complaints as quickly and effectively as possible‚ through an informal response by a frontline member of staff. If this is not possible then through a more formal investigation and conciliation

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    3.1 Summarise the main points of legislation and procedures covering confidentiality‚ data protection and the disclosure of information. There are many legislations and procedures put in place to protect the privacy and welfare of children. This can be in schools‚ playgroups or any situation where information may be held about a child in order to ensure they receive the right care to best suit their needs. The UNCRC (United Nations Convention on the Rights of the Child) is a list of 42 promises made

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    1  A. Main Point # 1 1. Details to support it 2. Details to support B. Possibly another main point or a connection to the next sub topic II. SUBTOPIC # 2  A.. Main Point / Important Info B. Main Point / Important Info C. Possibly another main point or a connection to the next sub topic III. SUBTOPIC #  =Main Point #3 A.. Main Point / Important Info

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    Dealing with Complaints

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    respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint) I guide

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    Complaint

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    Complaint‚ History and Findings | | |Complaint‚ History & Findings  | |Management and Progress | |Management and Progress  | |26/02/2013 10:20

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    Agreed ways of working

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    Agreed ways of working The agreed ways of working can be found in your contract and the company’s policies and procedures. These are the rules you will work by. You can also find the government legislation online (for example Health and Safety at Work etc. Act 1974‚ the Manual Handling Operations Regulations 1992 or Mental Health Act 2007). These are laws laid out to keep you and clients safe. The agreed ways of working can vary from place to place and person to person. You will find more specific

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    Agreed Ways Of Working

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    Agreed Ways of Working Bi - An outline of what is meant by ‘agreed ways of working’. The term ‘agreed ways of working’ relates to the way an employee must work and the rules that they must adhere to. As an employee you should work in a way that is clearly set out in the job description – this will then mean that you know what areas of care you would be responsible for and those that should be reported to a higher member of staff etc. The ‘agreed ways of working’ have been set out in accordance with

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    April 6‚ 1994‚ not even more than twenty years ago‚ was the beginning of a genocide that changed our world forever. The Hutus planned and achieved a massacre to try wipe out the Tutsi and the moderate Hutu population in the African country of Rwanda. As the slaughter continued the rest of the world stood by and silently watched. This lasted one hundred days and killed nearly eight-hundred-thousand Tutsis and moderate Hutus. A few reasons that led up to the Rwandan Genocide‚ was the colonization of

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