expectations of service in Greek fitness centers Gender‚ age‚ type of sport center‚ and motivation differences Yanni Afthinos University of Athens‚ Athens‚ Greece Expectations of service in Greek fitness centers 245 Nicholas D. Theodorakis Aristotle University of Thessaloniki‚ Thessaloniki‚ Greece‚ and Pantelis Nassis University of Athens‚ Athens‚ Greece Abstract Purpose – Aims to identify the aspects of service delivery deemed most important by the users of Greek fitness centers and to examine
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Profitability Analysis • In the last 5 years we can see the profitability ratios of the company taking a beating. • Especially in the last 2 years‚ these margins have drastically dropped. • As a result of this‚ the company’s profit margins have dipped and in this particular the company has incurred a loss. • As we can see in the graph‚ Net margin ratio has been affected and has seriously dipped in the past years. • Though gross margin and operating margin have looked like increasing‚ these
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The health care expenditure was shown a considerable increase in the last decades in the high income countries. Between 2000 and 2010‚ some of these countries showed an increase about 70 percent of the average per capita spending on health services as reported by the Organization for Economic Cooperation and Development (OECD‚ 2012). Health care cost containment is very useful for the governors and employers; however‚ it could restrict the innovation if the health care cost becomes the main source
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Economic History Topic Report ECO 3183 Topic title: Profitability of Slavery Briefly state the two opposing views. A. Abolitionists condemned slavery based on moral‚ social‚ and economic reasons. Many believed that slaves were mistreated and were often subjected to corporal punishment. Others argued that the forced labor of blacks was inefficient and unproductive for various racial and economic reasons. Ulrich Phillip’s studies from the antebellum slavery in the south claimed that although
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Bank Customer Service Call Center: Handling Customers | | | Introduction: A customer service officer or personnel often face problems handling difficult or irritated customers. Officers or personnel need to know the correct method of handling these people in the best possible way in order to give customers customer service satisfaction and also to retain customers from going elsewhere for the services they need. An example would be banking services‚ mobile network services‚ etc. In organizational
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Profitability Ratios Profitability ratios measure two aspects of a corporation’s profits: (1) those elements of operations that contribute to profit and (2) the relationship of profit to total investment and investment by stockholders. The first group of profitability ratios [gross profit (or gross margin) percentage‚ operating margin percentage‚ and net profit margin percentage] expresses income statement elements as percentages of net sales. The second group of profitability ratios (return on
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Things not included in GDP There is a lot to consider when discussing things that are not included in Gross Domestic Product (GDP). “Even real GDP is an imperfect measure of current output and income. Some productive activities are omitted because their value is difficult to determine” (Gwartney et al.‚ p. 143). We know that GDP is only measured in a restricted time frame. Imagine all the goods and services that are redistributed in a year’s time that are not included in GDP.
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NON-MILITARY PROGRAM COMPONENTS OF NSTP: BASIS FOR A RESEARCH-BASED IMPLEMENTER’S GUIDE Background of the Study Republic Act No. 9163‚ otherwise known as “An Act Establishing the National Service Training Program (NSTP) for Tertiary Level Students”‚ amending for the Purpose Republic Act 7077 and Presidential Decree No. 1706‚ and for other purposes and was signed into law in January 23‚ 2002‚ envisioned to address public clamour for reforms in the ROTC Program. The amendment
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Profitability Ratios Profitability Ratios attempt to measure the firm’s success in generating income. These ratios reflect the combined effects of the firm’s asset and debt management. Profit Margin The Profit Margin indicates the dollars in income that the firm earns on each dollar of sales. This ratio is calculated by dividing Net Income by Sales. Return on Assets (ROA) and Return on Equity (ROE) The Return on Assets Ratio indicates the dollars in income earned by the firm on its assets
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well‚ allocate service department costs to “production” or user departments‚ and ultimately to the products and services that they provide. For example‚ hospitals use sophisticated methods for allocating costs of service departments such as Housekeeping‚ Patient Admissions‚ and Medical Records to patient wards and outpatient services‚ and then to individual patients. Historically‚ these allocations were important to hospitals because Medicare reimbursement was based on actual costs. To the extent
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