University of Montenegro Faculty of Economics Vladimír Škuta (an exchange student) Theories of Motivation: Practical Application of the Two-factor Theory within the NGO Sector Dr. Maja Baćović 18th May‚ 2011 Table of Contents 1. 2. Introduction.......................................................................................................... 3 Motivation............................................................................................................. 3 2.2. 2.3
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Old Seven." "The First Seven." "The Basic Seven." Quality pros have many names for these seven basic tools of quality‚ first emphasized by Kaoru Ishikawa‚ a professor of engineering at Tokyo University and the father of “quality circles.” Start your quality journey by mastering these tools‚ and you ’ll have a name for them too: "indispensable." 1. Cause-and-effect diagram (also called Ishikawa or fishbone chart): Identifies many possible causes for an effect or problem and sorts ideas
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Advantages & Disadvantages of Positive Reinforcement Significance Positive reinforcement at work occurs when a person is rewarded to encourage a behavior. In the workplace‚ positive reinforcement can occur in the form of praise‚ awards and recognition‚ bonuses and promotions. The most common‚ simplest form of positive reinforcement is commending someone for a job well done. Managers may dole out praise for completing a project in a timely manner‚ handling customers well‚ rising to the occasion when
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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Step ’by-step guide to critiquing research. Part 1: quantitative research Michaei Coughian‚ Patricia Cronin‚ Frances Ryan Abstract When caring for patients it is essential that nurses are using the current best practice. To determine what this is‚ nurses must be able to read research critically. But for many qualified and student nurses the terminology used in research can be difficult to understand thus making critical reading even more daunting. It is imperative in nursing that care has its foundations
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The Genuine Temporary Entrant (GTE) Requirement (Recommendations 1 and 2) The following information provides further detail on the planned Knight Review changes to the student visa program. Frequently asked questions The GTE requirement explicitly addresses whether the individual circumstances of an applicant indicate that their intention is for a temporary stay in Australia. Student visa applicants must be both a GTE and a genuine student to be granted a visa. What is a genuine student?
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Functional Requirements Specification Version: 2.0 Date: 14.06.13 DOCUMENT APPROVAL Name Position Title Signature Date Arthur Scargill Users’ representative team /stakeholder group Benvenuto Cellini Project Manager Tim Finnegan Business Analyst Contents 1. Purpose of this Document 4 2. Reference documents 4 3. Scope of the Functional Requirements Specification 4 4. Business Processes 5 User Roles 5 5. Functional Requirements 6 Business
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SEMESTER- I PRACTICAL- I VOLUMETRIC ANALYSIS The method to determine the exact amount of the substance in a given sample is termed as quantitative analysis volumetric analysis is a branch of quantitative analysis involving accurate measurement of volumes of reacting solutions. The volumetric analysis is very much in use due to simplicity rapidity accuracy and wide applicability. The reacting substances are taken in the form of solutions and made to react. The concentration of one solution is
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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SAMPLE PERSUASIVE SPEECH OUTLINE (Monroe’s Motivated Sequence) Title: Organ Donation Name: Susie Smith General Purpose: To persuade Specific Purpose: To persuade my audience to donate their organs and tissues when they die and to act upon their decision to donate. Time: 8 min. 29 sec. I. INTRODUCTION (Attention) A. Attention Material/Credibility Material: 1. How do you feel when you have to wait for something you really‚ really want? What if it was something you couldn’t live
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