"If you were hired by lands end to help benchmark its customer service performance which three companies would you choose and why" Essays and Research Papers

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    What Would You Do If You Won the Lottery If I won the lottery‚ the first thing I would do is go to my bank and put the money in my savings and invest it. Then I could add to it and be even‚ more rich. One thing I wouldn’t do is tell somebody‚ because they would tell somebody‚ then everyone would want my money. After I would have put it in the bank‚ I would spend some of it on a white‚ GTI Volk’s Wagon. German engineering‚ you can’t beat it. I think and dream about this car. I would

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    Aloft London Excel Starwood Hotels and Resorts worldwide is one of the leading hotel and leisure companies in the world with approximately 1000 properties in more than 95 countries and 145000 employees at its owned and managed properties. The brand landed in Europe with the Aloft Brussels Schuman in 2010 and is the fasted brand launched ever. Aloft is part of Starwood Hotels and Resorts and has been opened on 3rd of October 2011. The hotel has 252 guestrooms including 12 suites‚ 181 King Aloft

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    1.Give an example when you have identified an area for self improvement in work and what you did to address this? Answer After 3 months of doing trolley for Gatwick Express I felt the revenue job was more challenging and a way to be promoted in the company. I discussed my ambitions with my manager‚ she offered me an interview‚ then a training in ticketing. I was successful and she offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery

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    Introduction: "The customer is always right" is a famous business slogan. The underlying truth behind this statement is recognizing that customers are the life blood for any business. Understanding the importance of good customer service is essential for a healthy business in creating new customers‚ keeping loyal customers‚ and developing referrals for future customers Important of Customer Service: Customer service is important because customer service does more than simply provide a means

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    Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety

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    Assignment Customer service Submitted by:Gergana Tsareva Id number: GT21132 Submited to:Chika Ugoji APRIL 2013 TABLE OF CONTENTS: 1.INTRODUCTION……………………………………………………………………………...3 2.Task 1: CUSTOMER SERVICE POLICY…………………………………………………..3 - Meaning………………………………………………………………………………...3 - Examples……………………………………………………………………………….3 - Table presentation…………………………………………………………………….4 - Reason of using customer service…………………………………………………..5 3.Task 2: REFLECTIC SUMMARY FOR GROUP WORK…………………………………

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    is no secret that some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and how

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    Poem Analysis Project The poem "If you were coming in the Fall" was written by Emily Dickinson. Through her career she innovated brief conceptualized poetry that explored inner emotional concepts such as love‚ death‚ and longing. Like other poems‚ "If you were coming in the Fall" talks about the speaker’s love and how she waits him to return. It can be assumed that the speaker is a female because it was written in 1st person and the author‚ Dickinson‚ is a woman. Also‚ the speaker uses words and

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    99 Legendary Customer Service Quotes Customer service is growing in importance as a competitive business differentiator heading into the new year. Here is a collection of 99 inspiring and useful customer service quotes to keep in mind: 1. The goal as a company is to have customer service that is not just the best but legendary. Sam Walton‚ Founder of Wal-Mart 2. Your most unhappy customers are your greatest source of learning. Bill Gates 3. It is not the strongest of the species that survives

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    Why you should consider house removals services Moving things from one area to another can prove to be difficult due to factors such as distance‚ size and weight of things‚ weather and traffic. However such important factors are less considered as many people prefer moving things their own way to save money. At the end they result to spending even more and damaging most of their prized goods. Below are seven key reasons advantages of hiring a removal company. Less stressful Whether it is office furniture

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