When thinking about the places that I have stopped doing business and the reasons why I stopped shopping there is because I was treated with disrespect now being greeted or being ignored‚ I can’t shop at a place where they ignored me and judged me because I am unable to meet their specific standard of the ideal customer. A clear example for me of this is was when I went in to Gucci and I was totally ignored and no one talked to me. I went in there with the total intention of purchasing a wallet
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How Would You Describe Yourself? I am punctual‚ dependable and can be counted upon to finish what I start. I get a great deal of satisfaction from knowing that I have done something well and on time. For example‚ at my present job‚ I was given different work orders every day. It was my responsibility to finish the orders and make sure they all met quality and safety standards within a specific deadline. On occasion‚ I had to familiarize myself with the product and the production process. I was
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Challenges-What Would You Do?” (Learning Communications‚ 2009)‚ an organization interviewed prospective employee Felix. While Felix immediately hit it off with the human resources associate‚ it soon became apparent that he was not accustomed to the level of diversity in the organization. His overt shock and multicultural leadership in addition to his nonverbal response to various other diversity characteristics present in the workforce indicated that Felix had an issue with working for a company that embraced
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Valley Forge: Would You Quit? In Philadelphia‚ the winter of 1777‚ the situation was harsh and rough. General George Washington wanted a place where he could keep an eye on the British‚ and he decided to go with Valley Forge. Valley Forge was the turning point for the Revolutionary War. It was a place that men were starving to death‚ dying from sickness and diseases‚ and dying from being shot. George Washington decided to make a camp at Valley Forge with his troops and soldiers. He had a lot of
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Characteristics of customer service Bitner‚ Fisk and Brown (1993) suggest that the major output from the services marketing literature up to 1980 was the delineation of four services characteristics: intangibility‚ inseparability‚ heterogeneity and perishability. These characteristics underpinned the case for services marketing and made services a field of marketing that was distinct from the marketing of products. The literature highlights intangibility as one of the key characteristics of services. Regan
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"If you would be loved‚ love and be lovable." Love is something we are all in at least one time or another in our life. There are many different meanings for the word love and many people interpret it differently. I would never call myself an expert on this matter. First of all‚ I’m only nineteen. However‚ for some reasons‚ my friends always turn to me for relationship advice. Maybe I’m good at giving advice or maybe I’m just good at making stuff up‚ but either way‚ my friends usually rely
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study their customer service quality. Aldo is a private corporation that owns and operates a worldwide chain of shoe and accessory stores. Based on our observations‚ we felt dissatisfied through its customer service for the following reasons: 1. POOR GREETING. The staffs are not greeted the customers immediately. Although they are busy with others‚ they still can give a smile and quick greeting‚ and tell them they will be attended to as soon as is possible. 2. POOR PERFORMANCE. The staffs
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Do people really die online‚ or do they live on forever? Joanne Harris’ short story‚ “Would you Like to Reconnect?”‚ follows the story of a mother who has just lost her son and although he is dead‚ his twitter account remains active and maintains communication with the mother. Because of the grieving and confused character of the mother‚ the weary‚ lonely mood of the story along with the repetition and symbol of the twitter notification‚ the story clearly conveys a theme of how social media can be
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“Which Path Should You Take?” Paul Arden once said‚ “If you always make the right decision‚ the safe decision‚ the one most people make‚ you will be the same as everyone else.” The truth of this quote not only applies to everyday life‚ but also compliments the poem‚ “The Road Not Taken” by Robert Frost. In this particular poem‚ the speaker of the poem must make a decision when he/she is faced with one road that diverges into two separate paths. They can either choose the path that has been heavily
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You Only Choose Your Career Once (YOCYCO) Stories of depressed teenagers and overwhelmed students are not as uncommon as they used to be‚ especially when they’re nearing the ages of fifteen to seventeen. Those are the valuable years in a student’s life in which he or she has to make one of the biggest choices of their lives--their career. However‚ they’re not only important to the student‚ but also to their parents. While parents should play a supportive role in this tremendous decision‚ no one
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