"If you were hired by lands end to help benchmark its customer service performance which three companies would you choose and why" Essays and Research Papers

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    Customer service knowledge

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    Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working‚ you may wish to base it on the organisation which employs you. Arthur Andersen‚ Advertising agency HBM Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Arthur Andersen is one of the worlds largest professional audit and financial service company. Advertising agency

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    the world become more challenging than ever. And in a large extent‚ those competitive strengths are kinds of transformed to cost pressures which have been more progressively passed back to the suppliers (Reinecke‚ 2007). As a result‚ the supplier selection process becomes a remarkable amount of a company’s financial resources. At the same time‚ companies also would like to see considerable benefits from contracting with suppliers who can propose high values. It is easy to find a supplier everywhere;

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    money‚ I would purchase a business‚ not a house. A house is only a place to live‚ but a business is much more. With a business‚ I could earn enough money to buy a house and do other things as well. I could travel‚ for example‚ and I could help my family‚ too. 1 have always wanted to buy a house‚ and a business would make this possible. With a business I would earn enough money to buy a house. It might not happen right away‚ but after a few years in the business‚ I am sure I would have enough

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    YOU WERE MY EVERYTHING This goes out to someone that was Once the most important person in my life I didn’t realize it at the time I can’t forgive myself for the way I treated you so I don’t really expect you to either It’s just... I don’t even know Just listen… You’re the one that I want‚ the one that I need The one that I gotta have just to succeed When I first saw you‚ I knew it was real I’m sorry about the pain I made you feel That wasn’t me; let me show you the way

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    school very much‚ I had a couple of ecscapades. My two best friends and I thought ourselves to be rebels back then. One time‚ we were forced to stand outside the headmistress’ office for the whole day because we rebelled against the killing of moles that was happening in our school field. We sang a song of our creation‚ called “Were You There When They Crucified the Moles”‚ which was based off a song about Jesus that we sung as a school during assembly. My proudest‚ most memorable moment that happened

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    Original: Narrative Essay “You Were Worth It!” “Do your best! Aim for nationals! Make us proud‚” everybody had said on the morning of my travel to Tandag. With one thousand pesos in my pocket‚ I set out on the road with seven others to a place still unknown to me- a road of discovery‚ adventure and accomplishment. The six-hour drive to Tandag was everything if not convenient. Try as I might‚ I couldn’t sleep because of the inconsiderably rough road‚ nausea and uncomfortable sitting position. All

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    Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial

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    Julian S. BSCS-CS I-1 What Would You Do No.4 You are the CFO of a sporting goods manufacturer and distributor. Your firm has annual sales exceeding $500 million‚ with roughly 25 percent of your sales coming from online purchases. Today your firm’s Web site was not operational for about an hour. The IT group informed you that the site was the target of a distributed denial-of-service attack. You are shocked by an anonymous call later in the day in which a man tells you that your site will be attacked

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    different advertising objectives. The first one targets at POX’s new features while the non-traditional one tries to attract customers from the fantasy and the story behind POX. Therefore‚ I support to have a campaign that uses primarily television and print advertising with the expected cost $1.4million since matching the product’s value proposition with the communication strategy would be crucial for a new product launch. First of all‚ I analyze the POX value proposition1 to come up with the positioning

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    IntroductionNowadays‚ many medium sized service companies have appeared in our market society. What factors have led them to success? Of course‚ the most important one is doing as best as they can on customer service. Customer service is not only a quick table wipe and a glass of ice water. There are many mechanisms to control it. In this essay‚ I am going to describe the importance of customer service‚ and then I am going to talk about how customer service works in the system. Follow that I want

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