by giving incentives to the best customer service performer during a period of time such as a gift card or VIP parking space. 3. What do you think of Marilyn’s listening‚ based on this brief description? Do you know people who communicate like she did? How do you react? I think from the brief description that Marilyn is a horrible listener. Thankfully I do not know people like that because I do not allow myself‚ but if someone were to communicate like that I would not respond nor comply so the person
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from the landscaper to the receptionist‚their personality was what make my stay so enjoyable .Yanique and Vana present a great atmosphere and i was greatful to have met them and i have no reservation in recomending my friends to stay there when they choose to make jamaica their next vacation spot .hats off the the fine people of this great place..” The Sunflower Beach Resort is a great location for travellers that want to relax as it is right next door to two famous beaches. It provides a great opportunity
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“Amy Cuddy: Your body shapes who you are.” Body language forms who you are. From being hunched forward with arms crossing having the feeling of insecurity‚ to having a powerful posture with hands free of any way of making someone feel diffident. Body language can show a lot to a person and can shape whom you are. Our body language shows what people see in us and how we see ourselves. Amy Cuddy‚ a Social Psychologist‚ presents how “power posing” can be one of the smallest tweaks in your life to
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CUSTOMER SERVICE Submitted by Florentina Mihaela Badea ID Number: 21056 TABLE OF CONTENTS : 1) Customer Service Policy...................................................................... 2) Reasons for Customer Service Policy............................................... 3) Conclusion......................................................
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______________________________________________ EXCELLENT CUSTOMER SERVICE FOR THE PUBLIC SERVICE Learner Guide COURSE INTRODUCTION Purpose of the programme The South African government is committed to continually improve the lives of the people of South Africa‚ through a transformed Public Service‚ which is representative‚ accountable‚ transparent‚ efficient‚ and responsive to the need of all. In light of this‚ the Public Service will be judged by one criterion‚ “its effectiveness in delivering services that needs of all South
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If I told you that you were‚ on a daily basis‚ consuming food that could potentially give you serious health issues‚ would you still eat it? The human body is in fact‚ designed to sustain a vegetarian diet. Most of you are‚ on a daily basis eating meat‚ poultry or fish – which have also been linked to a large number of chronic diseases and cancers. Alongside this‚ animals are treated extraordinarily cruelly and inhumanely when it comes to satisfying us humans. This is wrong and needs to be fixed
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In the “What‚ of this Goldfish‚ would you wish?”‚ one of the protagonists named Yoni‚ is a cynical person who wants to get money from everyone. In the story‚ Yonatan is a mercenary who has a “genius idea” and will try to benefit economically as much as he can from people’s emotions. Instead of helping people‚ he uses their rawness and melancholy stories to benefit from it. The narrator in the story‚ stated that out of this idea instead of helping people‚ “Even better‚ maybe he’d cash out…” (Keret
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BUT GREEN SKIES Enterprise Rent-a-Car (Enterprise) is the largest rental car company in North America with more than 65‚000 employees across five different countries. Enterprise is a big company that has the approach and feel of a small business. Its mission is to “fulfill the automotive and commercial truck rental‚ leasing‚ car sales and related needs of our customers and‚ in doing so‚ exceed their expectations for service‚ quality and value.” (Enterprise Rent-a-Car‚ 2007) Enterprise strategy to achieve
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autonomous Regulatory Body. The Act empowers the Authority to formulate policies‚ set procurement and disposal standards‚ build procurement and disposal capacity and supervise the procurement and disposal practices of all procuring and disposing entities‚ which include central government ministries and departments‚ local governments‚ constitutional and statutory bodies. The objectives of the Authority are stated in Section 6 of the PPDA Act and these are to: i. ensure the application of fair‚ competitive
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Valley Forge: Would you have quit? At Valley Forge‚ the colonies were going to fight the British. The British had a strong Navy and the other the colonies were not strong because they did not have supplies some of did not even have food. In the winter of 1777-1778. At Valley Forge‚ the colonies’ soldiers were fighting the British. There were not enough supplies and the living conditions were bad. There was a lot of sickness and disease. The war was getting hard. What would you do if you were at Valley
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