IHRM Review Questions – Interim Exam 1. Introduction to the Logic of the Course 1. What is human resource management (HRM) the policies and practices involved in carrying out the “people” or human resource aspects of a management position‚ including recruiting‚ screening‚ training‚ rewarding‚ and appraising. 2. What is the purpose of HRM? 3. Identify and define HRM activities (practices) a. Strategic Human resource management b. Job analysis - The procedure for determining the duties
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Management (Gomez-Mejia/Balkin) [PIV] Chapter 3 Managing Social Responsibility and Ethics 1) A code of ethics in an organization A) guarantees employees will act in an ethical manner. B) describes what is legal and illegal. C) eliminates ethical dilemmas. D) can create consensus regarding ethical principles. Answer: D Diff: 2 Page Ref: 94 Objective: LO1 AACSB: Ethical understanding and reasoning abilities 2) About 50% of workers surveyed admitted to engaging in at least one unethical
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excellent communication with their customers. They use tracking devices on all shipments‚ and customers can find out where their shipment is through many different avenues including a user-friendly Web site. Federal Express customers are assured that FedEx will always be on top of technology. Strategic Vision: Federal Express’ will always have competent top managers in charge of strategic direction. Frederick Smith built an industry leader‚ and kept it in that position since 1973. First-Mover Advantage:
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Supplier Measurement helps FedEx Manage a Worldwide supply base FedEx is one of the few companies that have realised that suppliers affect its total costs to a large extent. Hence‚ it has introduced measures like detailed supplier scorecard to evaluate supplier performance for goods‚ services and fuel. This supplier scorecard maintains a level of uniformity among the many supply management groups and is available to all its suppliers and employees through its intranet. The scorecards for suppliers
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related information services” (FedEx‚ 2005u‚ para. 1). FedEx strives to provide reliable‚ competitive‚ global‚ air and ground transportation of priority goods at a remarkable speed. FedEx will continue working to develop outstanding relationships among its employees‚ partners‚ and suppliers‚ while maintaining ethical and professional principles within its corporate staff‚ keeping safety the “first consideration in all operations” (FedEx‚ 2005u‚ para. 1). FedEx has based its strategic mission
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performance‚ within the organization‚ for the purpose of making adjustments and needed changes. In a recent decision FedEx canceled their order for ten global air freighters from Airbus. The huge A380 super jumbo airplanes were originally scheduled for delivery in 2008 but Airbus delayed the date to year 2009 and then to 2010. Frederick Smith‚ chairman and chief executive of FedEx‚ cited Airbus’s recent decision to delay delivery of the super jumbo amid production bottlenecks as the reason for shifting
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Stages of Internationalization There are 6 stages of internationalization was devised by Jeffrey S. Hornsby & Donald E. Kuratko in 2002. Export is at the first stage of internationalization. It is define as a business of selling and sending products to foreign country by using shipping service. Export reaches a level where an export manager is necessary whereby other HQ staffs handle exporting (Dowling‚ P.J.‚ Festing‚ M. & Engle‚ A.D.‚ SR.‚ 2014). Besides that‚ export manager need to visit foreign
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UV2561 Rev. Sept. 7‚ 2011 FEDEX CORP. VERSUS UNITED PARCEL SERVICE OF AMERICA‚ INC.: WHO WILL DELIVER RETURNS FROM CHINA? On April 17‚ 2006‚ the International Air Cargo Association hosted its first-ever meeting in China. The location could not have been more appropriate. China was shaping up to be the world’s most significant market for air cargo‚ and Yan Yuanyuan‚ director general of China’s General Administration of Civil Aviation‚ had just announced that China would be opening up its
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Absolutely‚ Positively Operations Research: The Federal Express Story RICHARD O . MASON Edwin L. COX school of Business Southern Methodist University Dallas‚ Texas 75275 JAMES L . M C K E N N E Y Harvard Business School Soldiers Field Boston‚ Massachusetts 02163 216 west miton Drive Bolder Creek‚ California 95006 School of Business Administration University of Western Ontario London‚ Ontario N6A 3K7 Canada WALTER CARLSON DUNCAN COPELAND Federal Express Corporation has used operations
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FedEx Corporation A Strategic Marketing Analysis Student Number: 1324449 Word Count: 2000 words Pages: 16 (including cover) 1324449 MMS Assignment Executive Summary Every generation expects easier access to more of what the world has to offer; more products and services‚ more information and ideas‚ more people and places. Today‚ a number of companies‚ FedEx Express‚ FedEx Ground‚ FedEx Freight‚ FedEx Kinko’s Office and Print Services‚ FedEx Custom Critical‚ FedEx Trade Network
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