Customer Needs ‚ Wants & Demands Needs are the basic human requirements. People need air‚ water‚ food‚ clothing and shelter to survive. People also have strong needs for recreation‚ education and entertainment. These needs become Wants when they are directed to specific objects that might satisfy the need. Wants are shaped by our society. Demands are wants for specific products backed by an ability to pay. Needs are of five types – Stated needs Real needs Unstated needs Delight needs
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1. Abstract IKEA is a furniture company founded by a Swedish billionaire - Ingvar Kamprad‚ who is a successful leader and a living legend of IKEA. He made a great contribution to the innovation and successes of IKEA as well as keeping it grow strongly: Just in 10 years‚ sales of IKEA tripled from over $ 4 billion in 1993 to more than $ 12 billion in 2003. Starting a new career with IKEA by small business in the village Agunnaryd Elmtary - where Kamprad lived‚ but finally he turned to selling
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http://logisticsviewpoints.com/2009/11/05/in-store-logistics-at-ikea/ In-Store Logistics at IKEA by Steve Banker November 5th‚ 2009 At many companies‚ the vision statement is comprised of empty words. Not at IKEA‚ where the company has a clear vision and its various functions work together to support its distinctive value proposition. IKEA‚ the world’s largest home furnishings retailer‚ has a vision of providing “well designed‚ functional home furnishings [at] prices so low that as many
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Introduction IKEA states in their business idea: "We shall offer a wide range of home furnishing items of good design and function‚ at prices so low‚ that the majority of people can afford to buy them"(IKEA 2005). IKEA manage to keep costs low by their superior relationship with their suppliers were they buy low-cost components in huge quantities. Together with efficient warehousing and customer selling service it passes on to customers resulting in lower prices‚ anywhere from 25 - 50 % lower than
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IKEA Strategic Management Report Executive summary This report provides an analysis‚ evaluation and recommendation on the strategic management of IKEA. Methods evaluating and analysis includes SWOT analysis‚ Pestle Analysis‚ Porters five forces and finally internal environment analysis. This report will show findings on the internal and external forces of the company and then illustrate on how the company deals and curb with these factors and gains
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Background of the company IKEA is a privately held‚ international home products company that designs and sells ready-to-assemble furniture such as beds and desks‚ appliances and home accessories. The company is the world ’s largest furniture retailer. Founded in 1943 by 17-year-old Ingvar Kamprad in Sweden‚ the company is named as an acronym comprising the initials of the founder ’s name (Ingvar Kamprad)‚ the farm where he grew up‚ and his home paris (Timetoast‚ 2013). IKEA has 300 home furnishing
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by Ingvar Kamprad Turn over : 21‚5 billion €uros (+1‚4% in 2008) 16‚3% market share in France Staff : 128.000 persons 267 stores in 25 countries Visitors in stores: 590 millions 561 millions/year visitors on the website Ikea.fr Graphs PESTEL IKEA Economical factors Better purchasing power of emerging countries Pricing different according to the country Low price strategy in general Technological & Legal Technological factors Creation and innovation of new products Better stock management
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consumers strategy cannot help IKEA achieve that aim. The reasons are that Scandinavian design and style is just a niche‚ that the market segmentation is narrow and that the target consumers are also just a small portion of the mass furniture buyers. These 3 aspects cannot help IKEA appeal broader consumers. So we need to reevaluate and redesign the three aspects. We can introduce more popular product and style‚ increase target market size and consumers size to help IKEA realize its aim. IKEA’s
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cheap. Above all else‚ one factor accounts for IKEA’s success: good quality at a low price. IKEA sells household items that are cheap but not cheapo‚ at prices that typically run 30 to 50 percent below the competition’s. While the price of other companies’ products tends to rise over time‚ IKEA says it has reduced its retail prices by a total of about 20 percent during the past four years. At IKEA the process of driving down costs starts the moment a new item is conceived and continues relentlessly
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ESC Rennes school of business Supply chain management of IKEA IKEA Table of content Executive summary 2 IKEA supply chain and background 2‚ 3 Strategy and market 4 Process structure in terms
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