"Ikea customer retention" Essays and Research Papers

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    ikea

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    Background Information: IKEA IKEA is a Swedish company registered in the Netherlands that designs and sells ready-to-assemble furniture (such as beds‚ chairs‚ and desks)‚ appliances‚ and home accessories. As of January 2008‚ the company is the world’s largest furniture retailer. IKEAis the world’s most successful mass-market retailer‚ selling Scandinavian-style home furnishings and other house goods in 230 stores in 33 countries and hosting 410 million shoppers per year. IKEA offers a comprehensive

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    IKEA 1. A firm advantage of IKEA is they have a dedicated supplier network so they are able to offer quality furniture at low prices. IKEA reaps huge economies of scale from the size of its stores and the big production runs necessary to stock them since the same furniture is sold all over the world. Since IKEA saves‚ they are able to match their rivals on quality and still manage to undercut their furniture by 30 percent. A country advantage is they have more than 2‚300 suppliers in 67 countries

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    Ikea

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    by Ingvar Kamprad Turn over : 21‚5 billion €uros (+1‚4% in 2008) 16‚3% market share in France Staff : 128.000 persons 267 stores in 25 countries Visitors in stores: 590 millions 561 millions/year visitors on the website Ikea.fr Graphs PESTEL IKEA Economical factors Better purchasing power of emerging countries Pricing different according to the country Low price strategy in general Technological & Legal Technological factors Creation and innovation of new products Better stock management

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    IMPACT OF SWITCHING COST ON CUSTOMER SATISFACTION AND CUSTOMER RETENTION FOR INTERNET BANKING SERVICES: A STUDY BASED ON SRI LANKAN COMMERCIAL BANKS. BY N. M. GOONETILLEKE (2009/MISM/10) Submitted in accordance with the requirements for the degree of MASTERS IN INFORMATION SYSTEMS MANAGEMENT AT THE UNIVERSITY OF COLOMBO SUPERVISOR: DR. ANURA KARUNANAYAKE SEPTEMBER 2011 TABLE OF CONTENTS Page No Declaration ii Acknowledgment iii Abstract iv Table of

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    Journal of Business Research 58 (2005) 1251 – 1260 Information technology at IKEA: an ‘‘open sesame’’ solution or just another type of facility? Enrico Baraldia‚*‚ Alexandra Waluszewskib‚1 a Department of Business Studies‚ Uppsala University‚ Box 513‚ SE-751 20 Uppsala‚ Sweden Department of Business Studies‚ Uppsala University‚ Box 513‚ SE-751 20 Uppsala‚ Sweden b Received 15 March 2002; received in revised form 4 January 2003; accepted 15 May 2003 Abstract Information technology

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    ikea-

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    identified that IKEA has been usingVERTICAL INTEGRATION to the Global furniture industry. Managers use corporate levelstrategy in VERTICAL INTEGRATION to identify which industries their company shouldcompete in to maximize its long run profitability. There are two types of vertical integration:1. Forward vertical integration 2. Backward vertical integration. So far we found that IKEA using backward vertical integration to expand their business and to make profit. Here are some benefits of IKEA to have vertical

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    ikea

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    1) Looking at Ikeas challenges.. -low cost replacement for wood -global warming -deforestation - new sources of supply to support more store openings Option: Fabricating material Eco Friendly Substitute‚ still low cost… look a like 2) those countries match Ikeas target market -college students -budget -standard of living -income Challenge: -known for stylish‚ low-cost -other firms see Ikea as a threat and to compete and sustain they have developed new low cost furnishing

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    IKEA (Ingvar Kamprad Elmtaryd Agunnaryd) is a privately held‚ international home products Swedish corporation that designs and sells ready-to-assemble furniture‚ appliances and home accessories. The company is now the world’s largest furniture retailer.[2] IKEA was founded in 1943 by 17-year-old Ingvar Kamprad in Sweden‚ named as an acronym comprising the initials of the founder’s name (Ingvar Kamprad)‚ the farm where he grew up (Elmtaryd)‚ and his home parish (Agunnaryd‚ in Småland‚ South Sweden)

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    CUSTOMER LOYALTY EFFECT ON FAST FOOD BRAND RETENTION 1.0 Background of Research 2.1 Problem Statement Based on the analysis from Euromonitor International (2010)‚ the report indicated that consumer spending on food has increased over the years‚ from RM 32‚317.8 million (2005) to RM 44.121.5 million (2010). According to Abdul Rehman Muhammad‚ Zia-ur-Rehman and Dr. Waheed Akhtar (n.d.)‚ creating loyalty about any brand and to retain customers is an essential and crucial element and

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    lead to lower prices) IKEA: Indian Rugs & Child Labor Summary: Ikea is a Swedish furniture retailer. One of Ikea’s major suppliers for their rugs/carpets industry‚ Rangan Exports‚ is under accusation for the exploitation of child labor. This is a major reputation risk for Ikea. Marianne Barner‚ business are manager for carpets‚ evaluates alternatives of suppliers‚ and considers what they should do going forward. Problem: What actions should Marianne Barner and Ikea take‚ in order to protect

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