1. How does IKEA generate customer loyalty? IKEA obtains customer loyalty by continuously maximizing customer value with greater customer benefits and less customer costs. First of all‚ it offers customers leading-edge Scandinavian design at extremely low prices. IKEA has grasped the attributes and benefits that their customers look for‚ which are high quality‚ fashionable design and convenience with low price. It can offer these because it adds the country of origin effect to its products‚ for
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Case Questions: 1. How is the company’s and public’s view of “what makes IKEA who it is” related to this supply chain controversy? Specifically‚ how should Marianne Barner respond to the invitation for IKEA to have a representative appear on the upcoming broadcast of the German video program? I think the public view of IKEA related to this supply chain controversy is negative‚ because the German produced program planned to take a confrontation and aggressive approach aimed directly at IKEA and
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IKEA Invades America 1. To meet and exceed its growth goals in the US market‚ should IKEA start opening small “IKEA Lites” with a limited product selection and an emphasis on in-store computer-ordering kiosks? Why is that? IKEA does not need to start opening small “IKEA lites” in order to meet and exceed its growth goals in the US market because the exceptionally large “warehouse” style store design with its in-store daycare and restaurant features is its differentiator. IKEA has a large enough
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Swedish Furniture Giant IKEA Case Study The points of the Porter’s Diamond are described as four broad attributes. And these attributes promote or impede the creation of competitive advantage. These attributes are: •Factor conditions --a nation’s position in factors of production such as skilled labor or the infrastructure necessary to compete in a given industry. •Demand conditions --the nature of home demand for the industry’s product or service. •Relating and supporting industries
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Questions: 1. What are the core competencies and end products of IKEA? How are they linked with each other? The core competencies of IKEA are the “assemble it yourself” products and the “space friendly packaging”. Because of this they save costs on employees. The employees are not needed to collect and build the furniture‚ because the costumers do this by them selfs. The end product of IKEA is high quality design furniture‚ and the in-house products that complete the interior. The core competencies
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to fish‚ seeds‚ Christmas tree decorations‚ and pens and pencils. At the age of 17 he started IKEA with some money he received from his father. Within four years IKEA began distributing furniture manufactured by Swedish craftsmen. (From Scott Allen) ENTREPRENEURIAL EXPERIENCES AND ACCOMPLISHMENTS At age of 17‚ Kamprad already start his early experiences as an entrepreneur. Kamprad founded was IKEA in 1943. In 1951‚ he starts to sell furniture. By manufacturing them locally‚ he keeps costs
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Firstly The IKEA organizational structure isn’t very hierarchical‚ everyone is treated equal. An example of this is that managers and regular employees (these are actually referred to as Co-workers) wear the same blue & yellow outfits. Managers are expected to do the same things regular employees have to do‚ so managers and employees stock the shelves together. The organization really treats their employees very well. IKEA is a really big corporation they have stores all over the world‚ including
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IKEA- Case Study Political Risk Is the possibility that an unexpected and drastic change due to political forces will result in adverse circumstances for business operations. * 1998 the Russian Monetary policy finally collapsed-This caused a MACRO POLITICAL RISK for all companies operating in Russia‚ including foreign companies. * Due to this INTERNAL THREAT‚ all foreign companies left the country. IKEA also faced a political risk in Russia in terms of ORGANISED CRIME: Although developing
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IKEA’S GLOBAL SOURCING CHALLANGE: INDIAN RUGS AND CHILD LABOUR Barner‚ IKEA’s business area manager for carpets‚ must decide how to handle the child labor issue. She learned that a German television would soon air a documentary showing children working at looms at Rangan Exports‚ one of IKEA’s major suppliers. Moreover‚ the producer invited IKEA to send a representative to take part in a live discussion. The first question is whether to recommend that IKEA participate in the program or decline
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IKEA U.S. Penetration IKEA by American standards is a very unique store‚ and it is known around the world for its stylish‚ quality‚ and low-cost furniture and home furnishings. Based in Sweden‚ IKEA’s stores have a strategy of operational excellence in productions‚ supply chain operations and marketing. IKEA wants to penetrate the US market but the US market is a different market and IKEA would have to adapt to penetrate such a market. We will examine IKEA’s competitive advantages and look how
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