1. How does IKEA generate customer loyalty? IKEA obtains customer loyalty by continuously maximizing customer value with greater customer benefits and less customer costs. First of all‚ it offers customers leading-edge Scandinavian design at extremely low prices. IKEA has grasped the attributes and benefits that their customers look for‚ which are high quality‚ fashionable design and convenience with low price. It can offer these because it adds the country of origin effect to its products‚ for
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IntroductionIKEA‚ the famous Swedish company‚ is the one of the largest furniture retailers in the world‚ which specializes in modern but inexpensive Scandinavian designed furniture. According to Echeat (2006)‚ the IKEA had more than 175 stores spread over 31 countries at the end of 2002 and worldwide sales of about 12.8 billion euros in 2004. During the IKEA financial year 2001-2002‚ a total of 60‚000 people are employed by IKEA worldwide and there are 323 million people visited IKEA stores around the world
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It provides high quality education‚ a great job and‚ once you begin to pay taxes‚ everything comes easy until your death. As in a love triangle‚ everyone has a role to play. The citizen is the base of this pyramid. They work to create work. The Swedish work and pay high taxes‚ 45% of GDP compared to 35% in Britain and 18% in the US. However‚ they get everything they need in exchange: free high quality education‚ financed high quality health care‚ elderly care‚ etc. The relationship between citizen
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Case Study IKEA: FURNITURE RETAILER TO THE WORLD INTRODUCTION IKEA is one of the world ’s most successful global retailers. In 2007‚ IKEA had 300 home furnishing superstores in 35 and was visited by some 583 million shoppers. IKEA ’s low-priced‚ elegantly designed merchandise‚ displayed in large warehouse stores‚ generated sales of €21.2 billion in 2008‚ up from €4.4 billion in 1994. Although the privately held company refuses to publish figures on profitability‚ its net profit margins were
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Furniture Industry 3 World Furniture Production 3 Role in World Economy 4 Characteristics of the furniture industry 4 Industry Trends 4 Furniture Industry in Pakistan 5 Introduction to IKEA 6 The IKEA Concept 6 History 6 IKEA Range 7 1. Design 7 2. Function 8 3. Low Price- 8 IKEA Product names 8 IKEA Catalogue 9 Major Global Competitors 9 Major Pakistani Competitors 9 Government Policies Targeted at the Industry 12 Policies to encourage location in a host country 12 Policies to Protect
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IKEA in Egypt I. Country Specific Research 1. General Business Egypt‚ Arab Rep. is ranked 18 overall for Starting a Business (cia.gov)‚ 2. Institutions Egypt is facing a transformational economic reform due to its last political revolutions that took place last March. It is facing a large labor movement‚ From revolution to institutions(3)‚ Centre of Trade Union and Workers Services (CTUWS) formed as independent entities serving the labour movement: The organization provides legal
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A case study of IKEA Abstract The past century saw rapid growth of multinational companies around the globe. Along with the tide of globalization‚ china is under the influence of effects of globalization. China boosting a remarkable economic growth in the past two decades‚ stands out under the spotlight of international business. Being amazed by the huge business potential posed by a population of 1.3 billion‚ many multinational companies have joined the competition to attract
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The globalization of markets refers to the merging of historically distinct and separate national markets into one huge global marketplace.1 The Global retailer – IKEA has benefited from globalization of markets. IKEA converges global middle class who are looking for lower-price and attractively designed furniture and household items as its target market. When multinational consumers to be its target customers‚ the amount of consumers will be increase and its offerings should have more chance to
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Efficiency 5 Works Cited 6 Appendix 1-3 7-9 Introduction Founded in 1943 by a poor Swedish farmer named Ingvar Kamprad‚ IKEA is now one of the largest furniture retailers in the world. From its inception‚ Kamprad wanted to create cheap‚ quality furniture that everyone could afford. That formula led to IKEA’s early success in Sweden and has carried over until today. To its customers‚ IKEA is not just a store but a way of life‚ which may be evident through the cult-like following the
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Ikea has grown into a worldwide phenomenon with an almost like cult following and the world’s largest furniture retailer due in large part to its founder Ingvar Kamprad’s charismatic personality combined with his own philosophy of business management and the Scandinavian style of open management he has parlayed a fortune that will be left to one of his children who has proven their own business acumen by running one of his many companies profitably. According to Kamprad himself in his July 23‚ 2008
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