"Impact of crm in retail sector" Essays and Research Papers

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    Module Leader: Abdullah Al Faruq Academic Year: 2010- 2011 Title of Module: Public Sector Management Assessment No: 1 Date of Submission: Level: 7 Learning Outcomes from this assignment: 1. Understand major changes to the public sector since 1995 2. Understand the role of public sector organisations Assessment criteria 1.1 Identify key issues related to changes since1995 1.2 Identify key problems

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    Understand the Business of Retail Outcome 1 A. List the different retail channels and state the main features of each one. Retail Channel | Benefits/Features | Shops | * Lots of choice * Discounts * Sales | Internet | * Free delivery * Quicker * Buy from home * 24 hour delivery * Sales * Register for offers | Warehouse | * Professional products * VAT free days | Catalogues | * Pay weekly or monthly * Order from your home | Salon | * Professional

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    THE RETAIL MARKETING REVOLUTION By 2010‚ the list of India’s top 10 retailers will have at least 5 Indian corporate. Retail Marketing will go through a tremendous change in India this millennium. It will change India’s cities‚ its people‚ and its households. The Indian consumer is reportedly the largest spender in Singapore and London. It is‚ therefore‚ strange that there have‚ so far‚ been few efforts to present the product in the right kind of environment in India. Indeed‚ the right shopping

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    The Customer relationship management (CRM) is about the management of the clientele‚ their records and their relation and to use this data to further develop the customer relation policies and management decisions. Basically the CRM is the integration of people‚ technology and the business process in the quest to protect the existing clientele and provide the pragmatic opportunities to further enhance the circle of satisfied and loyal customers. The CRM is the catalyst that provides useful help

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    Service Sector

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    Service Sector of Indian Economy contributes to around 55 percent of India’s GDP during 2006-07. This sector plays a leading role in the economy of India‚ and contributes to around 68.6 percent of the overall average growth in GDP between 2002-03 and 2006-07. There has been a 9.4 percent growth in the Indian economy during 2006-07 as against a rise of 9 percent in the same during 2006-06. During this growth in Indian economy‚ the service sector witnessed a rise of 11 percent in the year 2006-07

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    CHAPTER 1 INTRODUCTION 1.1 Background of the Study The Birth of Pioneer: Jamshetji Nusserwanji Tata: was born to Nusserwanji and Jeevanbai Tata on 3 March 1839 in Navsari‚ a small town in South Gujarat. Nusserwanji Tata was the first businessman in a family of Parsi Zoroastrian priests. He moved to Bombay and started trading. Jamshetji joined his father in Bombay at the age of 14 and enrolled at the Elphinstone College. He was married to HirabaiDaboo while he was still a student. He graduated from

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    Indian Retail Industry

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    Retail Industry overcoming the challenges? A- 1.) Tie –ups with Professional Institutes to overcome the Problem of trained manpower Retail Houses like Reliance Retail and Future group are most likely to ink a strategic partnership with NIFT. The partnership will provide Reliance Retail with trained pool of professionals‚ latest designs and access to NIFT research base.The MoU will be signed up by December 2006. The partnership will include industry sabbatical for NIFT faculty and scholarship

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    Emergence of E-Retail

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    PAPER TITLE: EMERGENCE OF E-RETAIL INTRODUCTION: The importance of the Internet as a marketplace has substantially grown over the past decade‚ even though expectations have been dramatically tempered since early 2000. A distinctive feature of doing business electronically is that transactions no longer require the physical coordination of buyers and sellers: market participants find each other at their screens. There are many aspects of market interaction which are affected by this online

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    Retail Food Marketing

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    highest profit making sectors in Australia‚ which has experienced considerable growth over the past five years. This report gives an overall understanding of the trends in size‚ current growths and profits‚ sales‚ distribution‚ customers‚ competitors and current stakeholders that surround the industry. These factors are considered to be the driving characteristics of the industry in general. The report then looks at the macro-environment and the factors that really impact on the Australian food

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    Food Retail in Thailand

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    Food Retail-Price Comparison In Thailand David J. Schaffner‚ Blaire Bokal‚ Scott Fink‚ Kimberly Rawls‚ and Jeremy Schweiger Rapid growth of the Thai economy in the 1990s led to dramatic changes in food retailing. The traditional food-distribution system—hundreds of thousands of fresh markets that sell fruits‚ vegetables‚ meat‚ and fish‚ along with small mom-and-pop food stores that distribute dry goods—is giving way to modern supermarkets‚ hypermarkets‚ and convenience stores‚ all being developed

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