within retailing and although it is not a new concept altogether‚ it is a concept that has accelerated tremendously within the last two decades (Hanf and Pall. 2009: 2) The following paper aims to provide an insightful discussion on the concept of Retail Internationalisation and the factors that retailers need to be wary of when considering global expansion as an option (Corbishley. 2012: 8) This paper will not discuss all of the factors that retailers ought to consider‚ but will rather focus on three
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RELATIONSHIP MANAGEMENT- MGT 633 HYUNDAI COMPANY-AUTOMOBILE INDUSTRY Submitted By: puspendra singh mobile no 09023286232 Rg. No.10903337 R1807B56 MBA 4rd Sem. Submitted To: Miss savita mam Lect. of CRM LSB. Hyundai Motor Company Hyundai Motor Company (KRX: 005380)‚ a division of the Hyundai Kia Automotive Group‚ is the world’s largest automaker by profit‚ the world’s fourth largest automaker by units sold[ and the world’s fastest growing
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The CRM Value Chain Francis Buttle‚ PhD‚ FCIM Professor of Management MGSM Macquarie University Sydney NSW 2109 Australia Tel: 02 9850 8987 Fax: 02 9850 9019 Email: francis.buttle@mq.edu.au © Francis Buttle Not to be reproduced in whole or in part without permission 1 The meaning of those three letters‚ CRM‚ is hotly contested. For some‚ CRM is simply a bridge between marketing and IT: CRM is therefore an IT-enabled sales and service function. For others it’s little more than precisely
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Impact of Foreign Direct Investment (FDI) in India’s retail sector. ABSTRACT: Retailing in India is one of the pillars of its economy and accounts for about 15 percent of its GDP. Organized retailing is absent in most rural and small towns of India. Supermarkets and similar organized retail stores account for just 4 percent of the market. The main fear of FDI in retail trade is that it will certainly disrupt the livelihood of the poor people engaged in this trade. The opening of big
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Content Analysis Research Methods Joanna Blanco-Velo What is content analysis? “…a systematic‚ replicable technique for compressing many words of text into fewer content categories based on explicit rules of coding .” (Berelson‚1952) "any technique for making inferences by objectively and systematically identifying specified characteristics of messages" Holsti (1969) not restricted to the domain of textual analysis‚ but may be applied to other areas Forms of content analysis • Quantitative
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process and give an elaborate framework of the same. 10. Keeping in mind the present scenario‚ what do you think would be the future trends in customer relationship management in the aviation sector ? 11. Distinguish between CRM and e-CRM. Explain the process of implementation of e-CRM. 5591 B.B.A. ( Aviation‚ Tourism and Hospitality Management ) DEGREE EXAMINATION‚ 2010 ( SECOND YEAR ) ( PART - III ) ( PAPER - V ) 230. CUSTOMER RELATIONSHIP MANAGEMENT ( Including Lateral Entry ) December ] [ Time
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RETAIL BANKING DEFINITION: “Retail banking is typical mass-market banking where individual customers use local branches of larger commercial banks. Services offered include: savings and checking accounts‚ mortgages‚ personal loans‚ debit cards‚ credit cards‚ and so” The Retail Banking environment today is changing fast. The changing customer demographics demands to create a differentiated application based on scalable technology‚ improved service and banking convenience. Higher
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ABSTRACT Electronic Banking system has become an important practice among Commercial banks in Nigeria. The introduction of the electronic banking has improve banking efficiency in rendering services to customer. In line with his study the is to aim at examine the impact of electronic banking system in Nigeria. Through the cluster sampling techniques‚ data was collected by means of questionnaires from 40 unity bank Officers and the result shows that Unity Bank electronic banking guidelines are in
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Primark Primark is an Irish discount retailer‚ noted for its low cost clothing. In recent years‚ like many retailers and suppliers in the clothing sector there has been much public critism‚ with regards to its social policy. More specifically‚ with regards to its ethical standards particutuarly those employed in its factories located in low cost countries such as India‚ Bangladesh and China. Sourcing clothes from such factories has obviously caused not only critiscm from its stakeholders but has
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macro-environment investigates the impact of PEST factors‚ these factors affect a company’s planning and performance because they are part of a forever changing market. Companies need to be able to adapt to these changes but as they are factor which are beyond a firm’s direct control they can often be seen as threatening. However‚ changes in the external environment also create new opportunities as well as threats. All of these changes within the macro environment can have large impact on consumer behaviour
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