Celebrate and record Productivity measurement in service operations: a case study from the healthcare environment Atul Gupta The author Atul Gupta is a member of the Division of Professional Studies‚ The Richard Stockton College of New Jersey‚ Pomona‚ New Jersey‚ USA. Abstract Examines the issue of productivity measurement in service operations. Proposes a dynamic model for productivity measurement in service operations. This model is based on the idea that the intangible output for service operation
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This is the PLC of Titan Most of us are aware of the phrase ‘Product Life Cycle (PLC)’. For the uninitiated‚ I shall give a very brief description before I begin with the main topic. According to the PLC concept‚ a product’s life is divided into 4 major stages: introduction‚ growth‚ maturity and decline. In the growth stage‚ since the category is relatively new‚ promotion is focused on communicating functional benefits‚ generally to a small consumer segment. In the growth stage‚ when a decent
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CONTENTS I) Introduction a) Definition b) Plan of the research II) The importance of employee motivation to increase productivity and stronger customer relationship III) Motivation Theories a) Maslow’s Hierarchy of Needs b) McClelland’s achievement Theory c) Herberg’s Hygiene Theory of Motivation d) Vroom’s Expectancy Theory VI) Conclusion V) References I) Introduction a) Definition According to Sims (2002)‚ motivation is the process
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Telecommuting Increases Productivity Telecommuting‚ also known as work-from-home‚ is a common practice among many business firms. In many articles‚ authors claim that telecommuting makes noticeable contribution to companies‚ increasing productivity by around 15%-50%. However‚ to some CEOs‚ telecommuting is not an attractive option. They think that most people exaggerate the significance of telecommuting because they worry about losing direct control over the employees. Actually‚ telecommuting can
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Meritor Savings Bank vs. Vinson APA format requires a separate cover page Case Brief Indent new paragraph 5 spacesAfter being dismissed from her job at a Meritor Savings Bank‚ Mechelle Vinson sued Sidney Taylor‚ a Vice President and branch manager of the bank and Meritor Savings Bank. Vinson charged that she had constantly been subjected to sexual harassment by Taylor over her four years at the bank. She argued such harassment created a "hostile working environment" and was covered by Title
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Johnson Bank v. George Korbakes & Co.‚ LLP Commercial Law 03/17/2013 Facts of the case Brandon Apparel Group‚ Inc. (“Brandon”) was involved in the business of manufacturing and sales of casual apparel as well as licensed other companies to manufacture‚ distribute and sell its clothing lines. Additionally‚ Brandon had licensing agreements with several colleges‚ universities‚ and sports organizations‚ such as the National Football League. In 1997 Brandon borrowed funds from Johnson
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TITLE : IMPACT OF TRAIINING METHODS ON EMPLOYEE PERFORMANCE IN IT SECTOR: A STUDY OF MAHINDRA SATYAM COMPUTERS LTD TOPIC: Training Methods REASON FOR SELECTION: Training is crucial for organizational development and its success. It is fruitful to both employers and employees of an organization. An employee will become more efficient and productive if he/she is trained well. | Training is imparted on four basic grounds: * New candidates who join an organization are given training. This
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criticism. His morale and work attitude are always positive. 2. 32-02 Supervisor/Subordinate Relationships‚ 42-06 Criminal Interdiction‚ 68-06 Commercial Vehicle Enforcement Operations‚ 68-07 Commercial Vehicle Out-of-Service Policy‚ 35-02 Civilian Employee Performance Appraisals‚ 44-01 Juvenile Procedures‚ 51-02 Intelligence Alert System
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Next plc designs‚ manufactures‚ and distributes clothing and home furnishing and accessory items to nearly 330 Next retail stores and through the company ’s Next Directory mail order sales catalog. Almost all of Next company-owned stores are located in England and Ireland. After ending a brief international expansion--in 1999 the company closed its seven company-owned foreign stores‚ including its five U.S. retail stores--Next has shifted its international strategy to brand expansion focused on franchising
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Productivity dilemma Productivity dilemma Abernathy’s productivity dilemma describes businesses trade off between two strategic goals: efficiency and innovation. Efficiency is a result of exploitation‚ there utilizes existing knowledge and capabilities‚ resulting in stable and efficient performance. Innovation or adaptability is a result of exploration‚ which creates new knowledge‚ enabling organizations to innovate‚ and adapt to changing conditions. Paul s. Adler highlights that Abernathy sees
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